Wake County Government - Raleigh, NC

posted 3 months ago

Full-time - Entry Level
Remote - Raleigh, NC
101-250 employees
Administrative and Support Services

About the position

As the Executive Assistant for the Wake County Information Technology Department, you will play a crucial role in the administrative operations of the department, which serves 125 employees. This position is designed for individuals who are committed to providing high-quality interactions and services while maintaining a dependable work ethic. You will be the primary point of contact for the department, assisting both employees and leadership by answering inquiries, researching policies and procedures, and developing effective employee communications. Additionally, you will serve as the liaison for Human Resources, ensuring that all administrative operations run smoothly. Your responsibilities will include managing logistics for meetings and events, conducting research, and preparing reports, presentations, and spreadsheets. You will also handle procurement processes, manage payments, arrange travel for trainings and conferences, and oversee service contracts. The role requires you to update the department's SharePoint site and publish the monthly employee newsletter, ensuring that all communications are clear and accessible. Providing excellent customer service to county employees, vendors, and business partners is a key aspect of this position, as you will be representing the department in various interactions. The Wake County Information Technology Department is located in the vibrant downtown area of Raleigh, part of the Research Triangle, known for its technological advancements and collaborative environment. The department is recognized for its leadership in technology use and is consistently ranked among the top counties in the nation. The team values its members as the most important asset, offering competitive salaries and comprehensive benefits to promote a healthy work/life balance. If you thrive in a fast-paced, supportive environment and are eager to contribute to a team of dedicated professionals, this position may be the perfect fit for you.

Responsibilities

  • Serve as the primary point of contact for the department's employees.
  • Schedule and manage logistics for meetings and events.
  • Conduct research and prepare reports, presentations, and spreadsheets.
  • Process requests for payments, reimbursements, requisitions, and contracts.
  • Assist third-party vendors in registering to do business with the county.
  • Update the department's SharePoint site and publish the monthly employee newsletter in SharePoint.
  • Provide excellent customer service to county employees, vendors, and business partners.

Requirements

  • High school diploma or GED.
  • Four years of administrative/office support experience.
  • Equivalent education and experience are accepted.

Nice-to-haves

  • Experience in employee onboarding and offboarding.
  • Proficient in use of DocuSign for sending envelopes, creating and using templates and creating web forms.
  • Proficient in use of Adobe Acrobat for creating, editing and converting PDF documents.
  • Experience creating and editing content on Microsoft SharePoint sites.
  • Experience creating and managing Microsoft SharePoint lists.

Benefits

  • Competitive salaries
  • Comprehensive benefits package
  • Support for work/life balance
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