Executive Assistant, General Manager

Loews - St. Louis, MO

Full-time - Entry Level

St. Louis, MO

Accommodation

About the position

The Executive Assistant to the General Manager at Live! by Loews - St. Louis plays a crucial role in ensuring the smooth operation of the Executive Office. This position is responsible for managing the day-to-day administrative tasks that support the General Manager and the overall functioning of the hotel. The Executive Assistant will perform a wide range of administrative and office support activities, implementing systems, procedures, and policies that enhance the efficiency of the office. This role requires a high level of integrity and confidentiality, as the Executive Assistant will handle sensitive information and communications. In this position, the Executive Assistant will maintain the daily operations of the Executive Office by managing the General Manager's schedule, coordinating visitor arrivals, assisting with office calls, and distributing communications and mail. The role also involves developing the administrative staff by providing them with information, educational opportunities, and experiential growth opportunities. The Executive Assistant will resolve administrative problems by coordinating the preparation of reports, preparing correspondence, and conducting necessary research. Additionally, the Executive Assistant will ensure the operation of office equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques. The role requires the ability to provide information by answering questions and requests from both internal and external stakeholders, as well as maintaining an inventory of supplies by checking stock levels, anticipating needs, placing orders, and verifying receipt of supplies. The Executive Assistant will also be expected to maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks. Overall, this position contributes to the team effort by accomplishing related results as needed and promoting teamwork skills at all times.

Responsibilities

• Manage the General Manager's schedule and coordinate visitor arrivals.
• Assist with office calls and distribute office communications and mail.
• Develop administrative staff by providing information and educational opportunities.
• Resolve administrative problems by preparing reports and correspondence.
• Ensure the operation of office equipment by completing preventive maintenance and calling for repairs.
• Provide information by answering questions and requests from internal and external sources.
• Maintain supplies inventory by checking stock levels and placing orders as needed.
• Attend educational workshops and review professional publications to maintain knowledge.
• Contribute to team efforts by accomplishing related results as needed.
• Provide the highest level of integrity and confidentiality in all tasks.

Requirements

• Excellent oral and written communication skills.
• Previous office experience working with senior executives.
• Knowledge of all aspects of hotel operations.
• Proficient in Microsoft Office Programs.
• Typing speed of 65 WPM or higher.
• Ability to work a flexible schedule, including weekends and holidays.
• Previous office experience in a hotel environment.
• Working knowledge of ADACO, HotSOS, and OPERA PMS.