ServiceNowposted 3 days ago
$104,100 - $151,000/Yr
Full-time - Mid Level
Santa Clara, CA

About the position

We have a great opportunity for an experienced, highly-organized, detail-oriented self-starter with a personable demeanor. You are the glue that keeps our Senior Leadership together. You’re enthusiastic, flexible and a team player with strong interpersonal and communication skills who operates well in a fast paced, ever-changing environment.

Responsibilities

  • Coordinate internal and external meetings including staff meetings, agency briefings, brown bags, virtual meetings/Zoom scheduling, off-site meetings and events, and one-on-one meetings.
  • Assist with food orders, meeting needs, agenda support and note taking.
  • Proactively manage calendar requests and conflicts.
  • Provide agendas, resumes and appropriate materials in a timely manner ahead of meetings and interviews.
  • Apply discipline and rigor around meetings by ensuring agendas and clarifying context and purpose with senior leaders you support as well as participants.
  • Work with recruiting team to provide mutually convenient times for candidates and interviewers.
  • Ensure candidates are settled in and supported during the interview process.
  • Handle all travel (flight, hotel, car) arrangements (domestic and international).
  • Submit expense reports and receipts in a timely manner.
  • Provide onboarding support for new hires including space, equipment requests, onboarding meeting scheduling, preparing cube space and being admin point of contact for new hire.
  • Submit and manage all help desk support requests for Sr. Directors as needed.
  • Provide onboarding support for new vendors and agencies, ensuring they have the right access and documents/enablement required to get them up and running.
  • Project work as needed to support each teams’ goals.

Requirements

  • 5+ years of administrative assistant experience.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Proactive, one step ahead work ethic, attitude and approach.
  • Ability to juggle multiple calendars, teams and requests.
  • Ability to drive schedules and agendas with deeper understanding of context.
  • Strong teamwork and interpersonal skills.
  • Superior communication skills with the ability to work across all levels, internally and with agencies.
  • High level of confidentiality, discernment and judgment.
  • Desire to grow and take on your own projects and work under pressure while consistently meeting deadlines.
  • Technical proficiency with Word, Outlook, PowerPoint, Zoom and Concur.

Benefits

  • Base pay of $104,100 - $151,000, plus equity (when applicable), variable/incentive compensation and benefits.
  • Health plans, including flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations.
  • Flexible time away plan.
  • Family leave programs.
Hard Skills
ServiceNow
4
Cloud Engineering
1
EAR
1
Help Desk Support
1
Zoom
1
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Soft Skills
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