Executive Assistant

Robert Half - Baltimore, MD

Full-time - Entry Level

Baltimore, MD

Administrative and Support Services

About the position

The Executive Assistant role at Robert Half in Baltimore, Maryland, is a long-term contract position focused on providing essential administrative support within the Local Government sector. The position involves handling clerical tasks, data entry, and maintaining customer records while ensuring effective communication with stakeholders and delivering excellent customer service.

Responsibilities

• Accurate processing of clerical and administrative tasks.
• Data entry and maintenance of customer records.
• Timely resolution of customer inquiries and issues.
• Monitor customer accounts and take necessary actions.
• Use of ADP - Financial Services, Cisco Webex Meetings, Concur, CRM, Kronos Timekeeping System, About Time, and Calendar Management for various tasks.
• Communication with stakeholders and handling correspondence.
• Organizing and managing conference calls.
• Utilize skills in 'About Time' and 'Calendar Management' to manage tasks and appointments effectively.
• Deliver excellent customer service while handling customer inquiries.
• Maintain a high level of confidentiality and professionalism at all times.

Requirements

• Possess strong skills in ADP - Financial Services.
• Proficiency in using Cisco Webex Meetings for virtual collaborations.
• Demonstrated ability to use Concur for travel and expense management.
• CRM knowledge and experience is required for managing customer relationships.
• Experience with Kronos Timekeeping System and About Time for effective time management.
• Excellent calendar management skills to organize and schedule appointments.
• Strong communication skills to interact effectively with various stakeholders.
• Ability to manage conference calls efficiently.
• Demonstrable experience in handling correspondence swiftly and effectively.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan