Closet Factory - Los Angeles, CA
posted 2 months ago
The Closet Factory, a national franchisor with a significant presence in Los Angeles and Orange County, is on the lookout for a sharp and dynamic individual to support its executive team. This role is pivotal in assisting the President, CFO, and CEO in developing and executing strategic plans for the future of the company. The ideal candidate will possess outstanding interpersonal skills, enabling effective communication with hourly staff, managers, and executive personnel, as well as franchise owners across the United States. In this position, you will be responsible for identifying areas of concern within the organization and developing processes and procedures that contribute to the growth and long-term health of the business. Your functional responsibilities will include implementing and maintaining robust systems and procedures to ensure effective control across various business areas. You will also coordinate large-scale meetings, which may involve arranging venues, meals, and agendas, both locally and at other locations as needed. Additionally, you will assist in the preparation of legal documents and work closely with all franchise locations nationwide to enhance customer satisfaction, including managing online reviews. Supporting the executive team in managing significant partner relationships will also be a key aspect of your role. You will maintain all company forms and manuals, coordinate new product implementation information throughout the network, and manage office equipment and supply inventories. Furthermore, you will oversee control compliance on behalf of the President and other executives, create a welcoming environment for visitors, and manage daily reporting primarily through MS Excel to the executive team and other stakeholders.