Executive Assistant

$39,520 - $39,520/Yr

Stellar Rx - Avondale, PA

Full-time - Entry Level

Onsite - Avondale, PA

About the position

The Executive Assistant at Stellar Health Services will provide comprehensive administrative support to the President, CFO, and COO. This full-time role involves managing various office tasks, handling customer inquiries, and ensuring efficient communication within the organization. The position requires a proactive individual with strong organizational skills and the ability to work independently.

Responsibilities

• Answer and respond to calls and emails.
• Handle customer inquiries both telephonically and by email.
• Identify and escalate priority issues to the appropriate personnel.
• Route calls to the appropriate resource.
• Conduct general and clerical office tasks including scheduling meetings and taking minutes.
• Provide support to the Call Center team, including running reports and making outreach calls.
• Monitor and order all office supplies.
• Assist the President, CFO, and COO as needed.
• Oversee vehicle fleet, EZ pass access, automobile insurance coverage, and registration.
• Update company policies and procedures.
• Monitor employee trainings for compliance with contractual agreements and CHAP accreditation.
• Plan, organize, and schedule company meetings in various formats.
• Create and revise marketing materials and flyers.
• Maintain filing system, contact database, employee list, and inventory.
• Prepare reports, presentations, and other documents.
• Participate in branch, department, and intra-department meetings.

Requirements

• High school diploma or GED required.
• Previous administrative assistant experience.
• Advanced experience with Microsoft Suite and Adobe.
• Previous phone and customer service experience.
• Good data entry and typing skills.
• Knowledge of customer service principles and practices.

Nice-to-haves

• Good listening skills.
• Problem analysis and problem-solving skills.
• Attention to detail.
• Ability to lead a team effectively.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.

Benefits

• Paid time off
• Signing bonus
• Retirement plan