Unclassified - Bonita Springs, FL
posted 3 months ago
As an Executive Assistant at Hyatt Vacation Club at Coconut Cove, you will play a crucial role in ensuring the smooth operation of the office. Your primary responsibilities will include greeting visitors, determining the purpose of their visit, and directing them to the appropriate destination. You will be responsible for managing correspondence, including opening, reading, and preparing responses to routine letters, as well as handling incoming and outgoing mail. Additionally, you will create and maintain both computer-based and paper-based filing systems for various records, reports, and documents, ensuring that all information is organized and easily accessible. In this role, you will also be tasked with taking and distributing meeting minutes, preparing letters and memos using various software applications, and entering and retrieving information from computer databases. Operating standard office equipment, such as telephones, fax machines, and photocopiers, will be part of your daily duties. You will document and communicate guest requests and complaints to the appropriate personnel, ensuring that all guest interactions are handled with professionalism and care. Core work activities will involve adhering to company policies and procedures, maintaining a clean and professional appearance, and protecting company assets. You will be expected to develop and maintain positive working relationships with colleagues, support team goals, and respond appropriately to employee concerns. Excellent communication skills are essential, as you will be speaking with guests and staff using clear and professional language. You will also need to be available to work a flexible schedule, including evenings, weekends, and holidays, to meet the needs of the business and our guests.