Executive Assistant

$129,888 - $135,900/Yr

Press Ganey & Associates - Dover, MA

Full-time - Mid Level

Dover, MA

Professional, Scientific, and Technical Services

About the position

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare - perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. In this role, you will be a highly skilled, tech-savvy, multitasking assistant responsible for performing both business and personal tasks for the executive team. You will provide a high level of administrative support, which includes managing schedules, booking travel arrangements, event planning, managing correspondence, and organizing both electronic and hard copy files. Your ability to multitask and manage time effectively will be crucial as you help with daily time management, run errands, plan travel, coordinate events, create expense reports, supervise vendors, and manage philanthropic interests. This position requires a proactive approach to problem-solving and the ability to handle sensitive information with sound judgment. The ideal candidate will have a minimum of 4 years of consecutive experience working with executive-level management, be proficient in Microsoft Office applications, and possess strong analytical and critical thinking skills. You will need to demonstrate excellent verbal and written communication skills, as well as the ability to build relationships with various stakeholders. This role may require extended hours beyond regular office hours during busy periods, and the ability to travel when requested is essential.

Responsibilities

• Schedule meetings and manage calendars.
• Take accurate and comprehensive notes at meetings.
• Perform information analysis and task routing.
• Assist with daily time management.
• Run errands as requested.
• Plan travel, including flights, accommodation, and ground transportation.
• Coordinate events and speaking engagements.
• Create expense reports.
• Supervise vendors and contractors for office.
• Manage philanthropic interests.
• Perform other duties as assigned and required.

Requirements

• Minimum of 4 years of consecutive experience working with executive level management required.
• Proficient in computer technology, especially Microsoft Office applications.
• Knowledge and use of audio and/or visual conferencing software.
• Entrepreneurial drive and ability to work independently.
• Ability to multitask with analytical and critical thinking skills.
• Professional handling of sensitive information; sound judgment.
• Strong time management and organizational skills with meticulous attention to detail and accuracy.
• Proactive approach to problem solving.
• Active listening and strong interpersonal and communication skills.
• Excellent verbal and written correspondence.

Nice-to-haves

• Associate degree or two years of college preferred; experience may be substituted for formal education.