Executive Assistant

About the position

The team is looking for an Executive Assistant to support one EVP + 2 SVPs. The Executive Assistant will play a crucial role in supporting executives by managing their schedules, coordinating meetings, and handling various administrative tasks. This role requires a high level of professionalism, discretion, confidentiality and the ability to work independently. The Executive Assistant will be a key business partner, ensuring that executives can focus on strategic initiatives by efficiently managing their time and resources.

Responsibilities

• Responsible for all administrative and operational activities, which includes scheduling complex in-person meetings and conference calls across time zones.
• Global travel arrangements confirming visa and other travel requirements.
• Project management support, expense reporting, and managing supplies.
• Develops and/or prepares correspondence; reports, presentations or other key communication materials for the team; may research special topics as needed.
• Manages internal and external inquiries by screening calls, answering questions, and redirecting to appropriate personnel.
• Coordinates logistics for more complex meetings/activities, i.e., internal and external meetings including various business events and handling ad hoc projects where assigned.
• Handles inbound requests, which may include initial contact/screening of inbound event speaking, media and press requests and support at communication events, speaking engagements, media outreach and press conferences.
• Uses discretion and care on a regular basis when working with sensitive/confidential data pertaining to the department or Mastercard.
• Works as a team with other Assistants in Mastercard to ensure alignment and operational coverage, serving as an administrative liaison with others inside and outside of the company.

Requirements

• Professional presence, excellent relationship management skills, self-motivated and effectively works with others at all levels of the organization including senior leaders, executive management and external clients.
• Must have a solid track record of executive administrative experience in a corporate environment interfacing with senior and executive level management and customers.
• Strong decision-making, ability to act autonomously and creatively solve problems with a sense of urgency.
• Excellent interpersonal and written/verbal communications skills.
• Ability to work collaboratively, managing time and multiple commitments to deliver results in a highly cross-functional, fast-paced environment.
• Intellectually curious and passionate about learning new things and taking on varied assignments.
• Demonstrate confidentiality, good business judgment and diplomacy when involved in high-level contact with internal/external stakeholders and exposed to sensitive information.
• Proficient in MS Office Suite, including Excel, Word and PowerPoint skills; proficient in Outlook and Oracle Financials.

Nice-to-haves

• Solid understanding of MasterCard's operational and organizational infrastructure is advantageous.
• Ability to think outside the box and solve problems creatively.
• Keen sense of urgency with a results-driven orientation.
• Ability to prioritize and discern what is truly important.
• Accuracy and attention to detail with the ability to multi-task.
• Ability to function well in a busy and varied environment and work well under pressure.

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance).
• Flexible spending account and health savings account.
• Paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave).
• 10 annual paid sick days.
• 10 or more annual paid vacation days based on level.
• 5 personal days.
• 10 annual paid U.S. observed holidays.
• 401k with a best-in-class company match.
• Deferred compensation for eligible roles.
• Fitness reimbursement or on-site fitness facilities.
• Eligibility for tuition reimbursement.
• Gender-inclusive benefits.