Executive Assistant

$52,000 - $62,400/Yr

Incredible One Enterprises - New Castle, DE

posted 3 months ago

Part-time - Entry Level
Remote - New Castle, DE
Professional, Scientific, and Technical Services

About the position

We are looking for ONE Incredible Executive Assistant to work with us, is it you?! Incredible One Enterprises, LLC is an award-winning business transformation company headquartered in New Castle, Delaware that offers high-level business consulting programs that specialize in helping service-based business owners leverage and scale high performing companies through combining spiritual principles with business growth strategy and consulting around brand messaging, marketing, sales, operations, and talent optimization so that they build generational wealth. The company's CEO is an author, speaker, and consultant who is an inspiring, award-winning entrepreneur who has built a company doing what she loves. This is a positive, energetic, and FUN business and we are looking for an individual with the personality and commitment to excellence to match! We've experienced consistent growth and are looking for someone who can step in and be the right-hand person for the CEO. While your title might read Executive Assistant, you're really more of a savior for our big mission! We are currently looking for an Executive Assistant who is highly motivated, detail-oriented, has the ability to travel, and wants to help us make an impact on the world. We have an immediate opening, so please contact us right away if you think you're the right fit. Your day-to-day will be in office with the company CEO and other onsite team members. You'll interface with other members of the team who work remotely. Your responsibilities will include assisting with administrative needs and client relations, making travel arrangements for the CEO and other key team members, creating comprehensive travel itineraries for each trip, coordinating CEO speaking engagement logistics, and maintaining a handle on company supplies and inventory. You will also track and drive completion of key deliverables for the CEO and Director of Operations, respond to messages received via the main company email accounts, organize office/company files, conduct research, and assist with client care, including overseeing the complete client payment process. You will be expected to assist with the onboarding process for new clients, maintain tracking of our coaching services delivery, and respond to client needs via email and phone. Additionally, you will help clients access their program details, provide onsite assistance to the CEO during client events, and assist in managing the back of the room to ensure all runs smoothly at speaking engagements and client retreats. You will also prepare for client retreats and onsite meetings, send thank you cards/gifts to clients, manage our customer funnel entry process, and compile the company key metrics report. Miscellaneous administrative and data entry tasks may also be assigned, which may include pitching for speaking engagements and light social media management in conjunction with the Marketing Team. You will need to have transportation for out-of-office errands and mail runs, and complete the daily Inbox Zero protocol for the CEO.

Responsibilities

  • Assisting with administrative needs and client relations
  • Making travel arrangements for CEO and other key team members
  • Creating comprehensive travel itineraries for each trip
  • Coordinating CEO speaking engagement logistics
  • Coordinating with the team coaches for client appointments
  • Maintaining a handle on company supplies and inventory
  • Tracking and driving completion of key deliverables for CEO and Director of Operations
  • Responding to messages received via the main company email accounts
  • Organizing office/company files - faxing, scanning, filing, and responding to customer service inquiries
  • Doing research and coming back with clear recommendations
  • Updating and maintaining the operations manuals for related job functions
  • Overseeing the complete client payment process, including light collections as needed
  • Assisting with the onboarding process for new clients
  • Maintaining the tracking of coaching services delivery
  • Responding to client needs via email and phone
  • Providing onsite assistance to CEO during client events, live events, workshops, and speaking engagements
  • Assisting event management team during company live events
  • Managing the back of the room to ensure all runs smoothly at speaking engagements and client retreats
  • Preparing for client retreats and onsite meetings
  • Sending thank you cards/gifts to clients
  • Managing customer funnel entry process
  • Compiling the company key metrics report
  • Completing miscellaneous administrative and data entry tasks as assigned
  • Pitching for speaking engagements
  • Light social media management in conjunction with Marketing Team
  • Making cold and warm calls to prospects for programs and events
  • Assisting with the company financial management process
  • Completing the daily Inbox Zero protocol for CEO

Requirements

  • At least 2 years' experience in an administrative support role
  • Excellent communication skills (verbal and written) and a cheerful disposition
  • Strong organizational, analytical, decision making and administrative skills
  • Ability to travel as needed
  • Proficient with Word, Excel, PowerPoint, Outlook
  • Proficient with Apple Products and Mac Operating Systems
  • Detail oriented and motivated to get a lot done in a day
  • Ability to learn fast, think fast, and thrive in a fast-paced environment
  • Strong writing, researching, and organizational skills
  • Ability to communicate effectively with clients via telephone, email, or in person

Nice-to-haves

  • Event planning experience
  • Previous sales and/or marketing experience
  • Experience with social media management

Benefits

  • 401(k)
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Work from home
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service