Executive Assistant

$80,000 - $111,000/Yr

Upstart - San Mateo, CA

Full-time - Mid Level

Remote - San Mateo, CA

Professional, Scientific, and Technical Services

About the position

The Executive Assistant at Upstart plays a crucial role in enhancing the efficiency of senior leaders by managing their calendars, communications, and key projects. This position involves organizing meetings, handling sensitive information, and streamlining workflows to allow executives to focus on strategic decision-making. The Executive Assistant will work collaboratively with the executive assistant team to support senior leadership, ensuring smooth operations and successful outcomes.

Responsibilities

• Efficiently organizes and prioritizes the executive's schedule, maximizing time and ensuring important meetings are prioritized.
• Screen and manage incoming communications, ensuring that urgent matters are addressed promptly.
• Plan and coordinate meetings, including logistics, agendas, and follow-up actions.
• Coordinate and manage logistics for onsite events and meetings, ensuring everything runs smoothly.
• Organize travel plans, optimizing itineraries and accommodations to reduce stress for the executive.
• Manage sensitive documents and communications with discretion, maintaining confidentiality.
• Proactively identify and resolve issues that may arise, allowing the executive to focus on strategic tasks.
• Act as a bridge between the executive and other departments, facilitating effective communication and collaboration.
• Help prioritize tasks and projects, ensuring that the executive remains focused on high-impact activities.

Requirements

• Minimum of 4-5 years in an administrative or executive assistant role, preferably supporting senior executives.
• Strong organizational skills to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to interact professionally with internal and external stakeholders.
• Familiarity with office software (e.g., Microsoft Office, Google Workspace) and project management tools; experience with CRM software is a plus.

Nice-to-haves

• Expertise in scheduling and prioritizing meetings across multiple time zones while anticipating scheduling conflicts.
• Proficient in managing projects from inception to completion, including timeline tracking and resource allocation.
• Familiarity with tools such as Slack, Zoom, or Google Suite to facilitate effective remote communication and collaboration.
• Comfortable working in a dynamic environment and capable of quickly adjusting priorities as business needs evolve.
• Experience in organizing and executing corporate events, meetings, and team-building activities, ensuring attention to detail and logistical efficiency.
• Strong interpersonal skills to establish rapport with executives, team members, and external partners.

Benefits

• Competitive Compensation (base + bonus & equity)
• Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
• 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
• Employee Stock Purchase Plan (ESPP)
• Life and disability insurance
• Generous holiday, vacation, sick and safety leave
• Supportive parental, family care, and military leave programs
• Annual wellness, technology & ergonomic reimbursement programs
• Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
• Catered lunches + snacks & drinks when working in offices