Executive Director, Digital Solutions

$90,430 - $135,640/Yr

Drexel University - Philadelphia, PA

Full-time - Executive

Philadelphia, PA

Educational Services

About the position

The Executive Director, Digital Solutions at Drexel University is a leadership role responsible for overseeing the university's digital and interactive initiatives. This position serves as the primary point of contact for digital projects, managing resources and collaborating with various stakeholders to ensure successful implementation and ongoing excellence of web and digital solutions. The role involves strategic oversight of the university's web enterprise, ensuring compliance, accessibility, and effective governance while enhancing the digital presence of Drexel University.

Responsibilities

• Serve as the chief communicator and project workflow manager for the interactive and digital space at Drexel.
• Lead a cross-disciplinary team and communicate the Drexel vision to key stakeholders.
• Establish a unified digital ecosystem for the University while managing resources effectively.
• Oversee a team of more than 12 FTEs supporting web strategy, digital project management, and user experience.
• Manage the web enterprise of Drexel.edu and student portal systems in partnership with IT.
• Lead discovery sessions to capture client and user needs and identify opportunities and risks.
• Establish a best-in-class optimized web presence with benchmark KPI setting and analytical insights.
• Conduct market research to inform new initiatives and maintain outcome data quantifying efforts.
• Work with creative and media services personnel to enhance web properties and develop new web creative.
• Commit to developing marketing strategies that connect with underrepresented communities.

Requirements

• Bachelor's degree or equivalent combination of education and work experience.
• 10+ years of experience in a related position with 3-5 years in a client management role of an enterprise-level website organization.

Nice-to-haves

• Experience within higher education is highly desired.
• Experience with CRM tools, CMS, Adobe Creative Suite, SEO, and project management tools such as ASANA.
• Experience implementing and managing Google's Universal Analytics and Tag Manager.
• Agency experience is a plus but not required.
• Supervisory experience required.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k retirement plan
• Paid holidays
• Flexible scheduling
• Professional development opportunities
• Tuition reimbursement
• Wellness programs