Executive Director, Global CRO & Professional Services

$175,000 - $190,000/Yr

Stiftelsen Norstella - Oklahoma City, OK

Full-time - Senior

Remote - Oklahoma City, OK

Professional, Scientific, and Technical Services

About the position

The Executive Director, Global CRO & Professional Services at Citeline is responsible for leading a team of sales professionals to drive growth in new bookings and renewals. This role emphasizes achieving sales targets, fostering a winning team culture, and developing strong client relationships. The ideal candidate will have a proven sales track record and the ability to lead a diverse global team in a consultative selling environment.

Responsibilities

• Create & maintain a culture & environment of Winning, Growing & Belonging
• Prioritize Hyper-Growth to exceed Monthly, Quarterly & Annual Sales Targets for both New Bookings & Renewals
• Set the focus & direction for the team and support them in execution
• Take a hands-on approach to planning Sales funnel development and growth of sales, supporting your team with account specific planning and strategy
• Generate sales growth through traditional and professionally creative methods
• Identify new business opportunities and market trends
• Consistently recruit excellent talent
• Develop outstanding professional relationships to maximize lifetime value of each account
• Use a range of communication, sales and negotiation frameworks to grow sales to assigned clients
• Collaborate with your Sales Leaders, Marketing and Customer Success teams to devise and pursue Account Development strategies
• Provide accurate and up-to-date sales pipeline reports and sales forecasts
• Weekly Pipeline reviews to ensure your team fully understands client needs; buying triggers; and has a robust action plan to progress and win each deal
• Keep the team inspired & focused at all times

Requirements

• Bachelor's Degree (BS / BSc preferable). MBA a ‘plus'
• 10+ years commercial experience, 5-8 years of experience in a Sales Leadership capacity, specifically in the clinical pharma services and technology space
• Strong track record in managing and closing multifaceted software/services portfolio solutions such as business data/intelligence or SaaS solutions
• Excellent knowledge of sales processes, tactics, and strategies
• Emotionally intelligent and able to manage a complex stakeholder environment
• Willing to travel up to 30%

Benefits

• Medical and Prescription Drug Benefits
• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
• Dental & Vision Benefits
• Basic Life and AD&D Benefits
• 401k Retirement Plan with Company Match
• Company Paid Short & Long-Term Disability
• Paid Parental Leave
• Education Reimbursement
• Paid Time Off & Company Holidays