Executive Operations Assistant meets Chief of Staff

$70,000 - $100,000/Yr

Forjak Industrial - Circleville, OH

Full-time - Mid Level

Circleville, OH

Specialty Trade Contractors

About the position

The Executive Operations Liaison is a dynamic role designed for a highly motivated individual who will provide critical support to the CEO/COO, ensuring that company goals, objectives, and strategic missions are met. This position serves as a bridge between the executive leadership and the operations team, facilitating seamless communication and project execution across the company. The role is tailored for a candidate who is eager to grow into a Chief of Staff position, taking on progressively more responsibility over time. This role offers a unique opportunity for a driven individual to grow within the organization and eventually step into a Chief of Staff role. The Executive Operations Liaison is a pivotal position that requires a blend of strategic insight, operational expertise, and strong interpersonal skills. On a given day, as an Executive Operations Assistant, you will perform minor executive assistant duties, including but not limited to calendar management, email correspondence, and scheduling. You will represent the CEO/COO in meetings, emails, and phone calls when schedule conflicts arise. Additionally, you will assist in meetings by taking notes, developing action items, and ensuring their completion. You will act as a liaison between the CEO/COO and Ops Leadership to ensure daily business practices align with operational goals, facilitating communication between departments and divisions to support strategic initiatives. You will also oversee and manage the tracking and execution of operations-specific project requirements, complete special projects as directed by the CEO/COO, and assist in creating and maintaining key performance indicators, standards, and procedures to streamline operations. This position requires interaction with new and existing customers at a high level to help scale relationships and support the CEO/COO in building and maintaining strong business partnerships. The role adheres to company work safety policies and may involve occasional visits to project sites. Although this is a full-time Monday through Friday position with day shift hours, there may be occasions where you might need to travel and/or modify your schedule based on the requirements of other divisions.

Responsibilities

• Perform minor executive assistant duties, including calendar management, email correspondence, and scheduling.
• Represent the CEO/COO in meetings, emails, and phone calls when schedule conflicts arise.
• Assist in meetings by taking notes, developing action items, and ensuring their completion.
• Act as a liaison between the CEO/COO and Ops Leadership to ensure daily business practices align with operational goals.
• Facilitate communication between departments and divisions to support strategic initiatives.
• Act as a central conduit for cross-departmental collaboration, fostering open and effective communication between the CEO/COO and Operations Leadership.
• Work closely with all departments and divisions to co-create strategies that align with the company's objectives.
• Participate in confidential meetings and handle sensitive information with discretion.
• Oversee and manage the tracking and execution of operations-specific project requirements.
• Complete special projects as directed by the CEO/COO.
• Assist in creating and maintaining key performance indicators, standards, and procedures to streamline operations.
• Interact with new and existing customers at a high level to help scale relationships.
• Support the CEO/COO in building and maintaining strong business partnerships.

Requirements

• Preferably 3-5 minimum years of experience working in a business or executive capacity.
• A minimum of 2-3 years of proven experience working for either a COO, CEO, or owner.
• Proven initiative and ability to work independently with minimal supervision.
• A current, valid driver's license and auto insurance.
• A minimum of 2-3 years of experience with core computer skills, preferably with the ability to use email and apps from Google Suite or Microsoft Office.
• Proven experience in customer service positions for a minimum of 2-3 years, with an emphasis on effective communication and good interpersonal skills.
• Effectively managed and implemented 2-3 projects simultaneously, ensuring that all established goals were met within the designated timeframes.
• Financial acumen, with the ability to read and understand P&L statements and apply financial insights to operations.
• Problem-solving and critical thinking abilities, with a keen understanding of basic contract language.

Nice-to-haves

• Possess a college degree preferred, demonstrating a strong foundation in intellectual thinking, analytical skills, and the ability to navigate complex business environments.
• Prior industry experience working in a company with annual revenues between $10 million and $40 million, with an understanding of the unique challenges and opportunities within this scale of operations.
• Demonstrated experience managing contracts, ensuring compliance, and overseeing licensing processes to meet legal and regulatory standards.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee stock ownership plan
• Life insurance
• Paid time off
• Referral program
• Monthly PTO accrual
• Weekly Pay
• Company-provided work apparel
• Company-provided vehicle for use during work assignments
• Training
• Short-Term Disability Plans
• Accident Insurance
• Member (employee) Assistance Program