Executive Sales Assistant

$42,370 - $42,370/Yr

Cool Touch Graphics - Saint Charles, MO

Full-time - Entry Level

Saint Charles, MO

Professional, Scientific, and Technical Services

About the position

As an Executive Sales Assistant at Cool Touch Graphics, you will play a pivotal role in enhancing our sales and customer service experiences. This position is ideal for a creative problem-solver who thrives in a dynamic, customer-centric environment. You will leverage your artistic talents and sales acumen to understand our clients' needs and provide tailored solutions that drive business growth. Your responsibilities will include acting as a trusted advisor to clients, developing and maintaining strong relationships, and collaborating closely with our design team to translate client requirements into visually captivating designs. You will also be responsible for providing exceptional customer service throughout the sales process, ensuring a smooth and positive experience from initial contact to project delivery. In this role, you will effectively communicate design concepts and proposals to clients, highlighting the value and benefits of our services. You will identify opportunities to upsell and cross-sell additional design services and products, maximizing client engagement and revenue. Staying updated with industry trends and emerging technologies will be crucial to providing innovative solutions and maintaining a competitive edge. This position offers a unique opportunity to work with a diverse range of clients, from startups to established brands, across various industries, all while being part of a vibrant and innovative graphics company.

Responsibilities

• Act as a trusted advisor to clients, understanding their unique requirements and providing creative design solutions that align with their objectives.
• Develop and maintain strong relationships with clients, ensuring their satisfaction and fostering long-term partnerships.
• Collaborate closely with our talented design team to translate client requirements into visually captivating designs that exceed expectations.
• Provide exceptional customer service throughout the sales process, from initial contact to project delivery, ensuring a smooth and positive experience for clients.
• Effectively communicate design concepts and proposals to clients, highlighting the value and benefits of our services.
• Identify opportunities to upsell and cross-sell additional design services and products, maximizing client engagement and revenue.
• Stay updated with industry trends, emerging technologies, and competitive offerings to provide innovative solutions and maintain a competitive edge.

Requirements

• Passion for creative problem-solving and a general understanding of design principles, typography, color theory, and layout composition.
• Exceptional communication and interpersonal skills, with the ability to build rapport, actively listen, and understand client needs.
• Proven experience in a customer-centric role, ideally in a related creative industry.
• Strong sales and negotiation abilities, with a track record of meeting or exceeding sales targets.
• Self-motivated and driven to provide outstanding customer service while achieving business goals.
• Excellent organizational and time-management skills to handle multiple projects and prioritize effectively.
• Detail-oriented mindset with a commitment to delivering exceptional work.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance