Target - Hyattsville, MD

posted about 2 months ago

Full-time - Entry Level
Hyattsville, MD
General Merchandise Retailers

About the position

As an Executive Team Leader (Assistant Store Manager) at Target, you will play a crucial role in creating a guest-obsessed culture that prioritizes the guest experience while delivering on store sales goals. This entry-level position, starting in Summer 2025, offers a unique opportunity to develop your leadership skills in a dynamic retail environment. You will be responsible for managing a team of hourly team members and leaders, ensuring that they are well-trained and equipped to provide exceptional service to our guests. Your role will involve anticipating staffing needs, talent planning, and recruiting both long and short-term team members to meet the demands of the store. In this position, you will engage in consistent and meaningful development conversations with your team leaders, personalizing recognition and appreciation to reinforce critical guest service behaviors. You will establish a culture of accountability through clear expectations and performance management, observing, recognizing, and coaching your team on critical behaviors. Understanding business reporting and guest insights will be essential for troubleshooting and following up on opportunity areas, ensuring that any negative guest experiences are addressed promptly and effectively. Your responsibilities will also include creating a scheduling plan in partnership with your team leaders based on monthly and weekly business workload and guest traffic. You will manage organizational and operational changes, demonstrating a culture of ethical conduct, safety, and compliance. As a key carrier, you will follow all safe and secure training and processes, addressing store needs as they arise, including emergencies and regulatory visits. This role is not just about managing tasks; it’s about leading a team to create a welcoming and inspiring environment for our guests.

Responsibilities

  • Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
  • Anticipate staffing needs, talent plan and recruit - both long and short term
  • Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities
  • Engage in consistent and meaningful development conversations throughout the critical touch points with Team leaders
  • Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
  • Establish a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical behaviors
  • Understand business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas
  • Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest
  • Create a scheduling plan in partnership with your Team Leaders based off of monthly and weekly business workload and guest traffic
  • Plan, manage and follow-up on organizational and operational change
  • Demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment
  • As a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.)
  • All other duties based on business needs

Requirements

  • 4 year degree or equivalent experience
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Manage conflict, lead and hold others accountable
  • Relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Learn and adapt to current technology needs
  • Manage workload and prioritize tasks independently and with a team

Nice-to-haves

  • Experience in retail management
  • Ability to work in a fast-paced environment
  • Experience with guest service and engagement strategies

Benefits

  • Comprehensive health benefits including medical, vision, dental, and life insurance
  • 401(k) plan
  • Employee discount
  • Short term and long term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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