Target - Gaithersburg, MD

posted about 2 months ago

Full-time - Entry Level
Gaithersburg, MD
General Merchandise Retailers

About the position

The Executive Team Leader (Assistant Store Manager) position at Target is designed for individuals who are eager to lead and inspire teams in a dynamic retail environment. This entry-level role, starting in Summer 2025, offers a unique opportunity to develop leadership skills while ensuring a guest-first culture is maintained throughout the store. As an Executive Team Leader, you will be responsible for creating a guest-obsessed culture that prioritizes the guest experience and drives store sales goals. You will engage in meaningful development conversations with team leaders, manage staffing needs, and ensure that your team is well-trained and equipped to deliver exceptional service. In this role, you will also be tasked with understanding business reporting and guest insights to identify areas for improvement. You will need to respond quickly to any negative guest experiences, de-escalating situations and ensuring your team feels supported in making things right. The position requires a proactive approach to planning and managing workloads based on business priorities and guest traffic, as well as establishing a culture of accountability through clear expectations and performance management. The Executive Team Leader will also be involved in recruiting and talent management, ensuring that the team is composed of individuals who embody Target's values and commitment to guest service. This role is not just about managing operations; it’s about leading a team to create a welcoming and inspiring environment for guests and team members alike. You will be expected to demonstrate ethical conduct, safety, and compliance, leading your team to uphold these standards as well.

Responsibilities

  • Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
  • Anticipate staffing needs, talent plan and recruit - both long and short term
  • Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities
  • Engage in consistent and meaningful development conversations throughout the critical touch points with Team leaders
  • Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
  • Establish a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical behaviors
  • Understand business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas
  • Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest
  • Create a scheduling plan in partnership with your Team Leaders based off of monthly and weekly business workload and guest traffic
  • Plan, manage and follow-up on organizational and operational change
  • Demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment
  • As a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.)
  • All other duties based on business needs

Requirements

  • 4 year degree or equivalent experience
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Manage conflict, lead and hold others accountable
  • Relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Learn and adapt to current technology needs
  • Manage workload and prioritize tasks independently and with a team

Benefits

  • Comprehensive health benefits including medical, vision, dental, and life insurance
  • 401(k) plan
  • Employee discount
  • Short term disability
  • Long term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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