Executive Team Leader (Assistant Store Manager) Maryland/DC (Starting Summer 2025)​

$60,000 - $120,000/Yr

Target - Upper Marlboro, MD

Full-time - Entry Level

Upper Marlboro, MD

General Merchandise Retailers

About the position

As an Executive Team Leader (Assistant Store Manager) at Target, you will play a crucial role in creating a guest-obsessed culture that prioritizes the guest experience while achieving store sales goals. This entry-level position is designed for individuals who are eager to develop their leadership skills in a dynamic retail environment. You will be responsible for managing a team of hourly team members and leaders, ensuring that they are well-trained and equipped to deliver exceptional service to our guests. Your role will involve setting and planning departmental workloads to support business priorities, as well as engaging in meaningful development conversations with your team to foster a culture of accountability and recognition. In this position, you will anticipate staffing needs and talent plan for both the short and long term. You will manage leaders to ensure training completion and provide continuous education opportunities. Your ability to understand business reporting and guest insights will be essential in troubleshooting and following up on areas of opportunity. You will also be responsible for creating a scheduling plan in partnership with your Team Leaders, based on monthly and weekly business workloads and guest traffic. The Executive Team Leader role is not just about managing tasks; it’s about leading a team to create a positive shopping experience for our guests. You will need to quickly respond to any negative guest experiences, de-escalating situations and ensuring your team feels supported in making things right. Your leadership will help establish a culture of ethical conduct, safety, and compliance, and you will be expected to address store needs as they arise. This position requires flexibility, as you will be working in a fast-paced environment that may include nights, weekends, and holidays.

Responsibilities

• Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
• Anticipate staffing needs, talent plan and recruit - both long and short term
• Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities
• Engage in consistent and meaningful development conversations throughout the critical touch points with Team leaders
• Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
• Establish a culture of accountability through clear expectations and performance management
• Understand business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas
• Quickly respond to any negative guest shopping experience by de-escalating the situation
• Create a scheduling plan in partnership with your Team Leaders based off of monthly and weekly business workload and guest traffic
• Plan, manage and follow-up on organizational and operational change
• Demonstrate a culture of ethical conduct, safety, and compliance
• Address store needs (emergency, regulatory visits, etc.)
• Perform all other duties based on business needs

Requirements

• 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Ability to manage conflict, lead and hold others accountable
• Ability to relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Ability to learn and adapt to current technology needs
• Ability to manage workload and prioritize tasks independently and with a team

Nice-to-haves

• Experience in retail management or leadership roles
• Familiarity with guest service fundamentals
• Experience in recruiting and talent management

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance
• 401(k) plan
• Employee discount
• Short term and long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation