Executive Team Leader (Assistant Store Manager) Maryland/DC (Starting Summer 2025)​

$60,000 - $120,000/Yr

Target - Nottingham, MD

Full-time - Entry Level

Nottingham, MD

General Merchandise Retailers

About the position

As an Executive Team Leader (Assistant Store Manager) at Target, you will play a crucial role in creating a guest-obsessed culture that prioritizes the guest experience while achieving store sales goals. This entry-level position is designed to provide you with the knowledge and skills necessary to build and manage a team that delivers exceptional service. You will gain experience in guest engagement, problem-solving, and retail business fundamentals, all while managing a team of hourly team members and leaders. Your responsibilities will include planning and managing workloads, recruiting talent, and ensuring continuous education opportunities for your team. You will also be responsible for establishing a culture of accountability and ethical conduct within the store, ensuring that all team members are aligned with the company's values and goals. In this dynamic role, no two days will be the same. You will engage in meaningful development conversations with team leaders, personalize recognition for outstanding service, and respond swiftly to any negative guest experiences. Your ability to analyze business reports and guest insights will be essential in identifying areas for improvement and implementing effective strategies. You will also create scheduling plans in partnership with your team leaders, manage operational changes, and address any store needs that arise. Overall, your leadership will be pivotal in fostering a positive team environment and ensuring that guests leave the store feeling valued and satisfied.

Responsibilities

• Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
• Anticipate staffing needs, talent plan and recruit - both long and short term
• Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities
• Engage in consistent and meaningful development conversations throughout the critical touch points with Team leaders
• Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
• Establish a culture of accountability through clear expectations and performance management
• Understand business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas
• Quickly respond to any negative guest shopping experience by de-escalating the situation
• Create a scheduling plan in partnership with your Team Leaders based off of monthly and weekly business workload and guest traffic
• Plan, manage and follow-up on organizational and operational change
• Demonstrate a culture of ethical conduct, safety, and compliance
• Address store needs (emergency, regulatory visits, etc.)
• Perform all other duties based on business needs

Requirements

• 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Ability to manage conflict, lead and hold others accountable
• Ability to relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Ability to learn and adapt to current technology needs
• Ability to manage workload and prioritize tasks independently and with a team

Nice-to-haves

• Experience in retail management or leadership roles
• Familiarity with guest service fundamentals
• Experience in recruiting and talent management

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance
• 401(k) plan
• Employee discount
• Short term and long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation