Target - Laurel, MD

posted about 2 months ago

Full-time - Entry Level
Laurel, MD
General Merchandise Retailers

About the position

As an Executive Team Leader (Assistant Store Manager) at Target, you will play a crucial role in creating a guest-obsessed culture that prioritizes the guest experience while achieving store sales goals. This entry-level position, starting in Summer 2025, offers a unique opportunity to develop your leadership skills in a dynamic retail environment. You will be responsible for managing a team of hourly team members and leaders, ensuring they are trained and equipped to deliver exceptional service. Your role will involve anticipating staffing needs, recruiting talent, and creating a positive team culture that aligns with Target's values. In this position, you will engage in meaningful development conversations with your team, providing continuous education opportunities and personalized recognition to reinforce critical guest service behaviors. You will establish a culture of accountability by setting clear expectations and managing performance through observation and coaching. Additionally, you will utilize business reporting and guest insights to identify and address opportunity areas, ensuring a seamless shopping experience for guests. Your day-to-day responsibilities will include creating scheduling plans based on business workload and guest traffic, managing operational changes, and addressing store needs as they arise. As a key carrier, you will also be responsible for following safe and secure training processes, ensuring compliance with regulations, and leading your team to uphold these standards. This role is not just about managing tasks; it's about inspiring your team and fostering an environment where everyone feels valued and motivated to contribute to the store's success.

Responsibilities

  • Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
  • Anticipate staffing needs, talent plan and recruit - both long and short term
  • Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities
  • Engage in consistent and meaningful development conversations throughout the critical touch points with Team leaders
  • Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
  • Establish a culture of accountability through clear expectations and performance management
  • Understand business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas
  • Quickly respond to any negative guest shopping experience by de-escalating the situation
  • Create a scheduling plan in partnership with your Team Leaders based off of monthly and weekly business workload and guest traffic
  • Plan, manage and follow-up on organizational and operational change
  • Demonstrate a culture of ethical conduct, safety, and compliance
  • Address store needs (emergency, regulatory visits, etc.)
  • Perform all other duties based on business needs

Requirements

  • 4 year degree or equivalent experience
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Ability to manage conflict, lead and hold others accountable
  • Ability to relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Ability to learn and adapt to current technology needs
  • Ability to manage workload and prioritize tasks independently and with a team

Nice-to-haves

  • Experience in retail management or leadership roles
  • Familiarity with guest service fundamentals
  • Experience in recruiting and talent management

Benefits

  • Comprehensive health benefits including medical, vision, dental, and life insurance
  • 401(k) plan
  • Employee discount
  • Short term and long term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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