Executive Team Leader (Assistant Store Manager) Maryland/DC (Starting Summer 2025)​

$60,000 - $120,000/Yr

Target - Salisbury, MD

Full-time - Entry Level

Salisbury, MD

General Merchandise Retailers

About the position

The Executive Team Leader (Assistant Store Manager) position at Target is designed for individuals who are passionate about providing exceptional guest service and leading a team in a dynamic retail environment. This entry-level role, starting in Summer 2025, offers a unique opportunity to develop leadership skills while managing a team that prioritizes guest satisfaction and drives store sales. As an Executive Team Leader, you will be responsible for creating a guest-obsessed culture that not only meets but exceeds the expectations of our guests. You will engage in various responsibilities that include anticipating staffing needs, managing team training, and fostering a positive team environment. In this role, you will gain valuable experience in retail business fundamentals, including setting and planning workloads to support business priorities. You will also be involved in recruiting and talent management, ensuring that your team is well-equipped to deliver outstanding service. Your day-to-day activities will involve engaging with team members, providing recognition for excellent service, and addressing any guest concerns promptly and effectively. You will also be responsible for creating a scheduling plan that aligns with business needs and guest traffic, ensuring that your team is prepared to meet the demands of the store. The Executive Team Leader position is not just about managing tasks; it’s about leading a team to create a welcoming and inspiring shopping experience for our guests. You will be expected to demonstrate ethical conduct, safety, and compliance while holding your team accountable to these standards. This role requires flexibility, as you will need to adapt to the fast-paced retail environment, especially during peak times such as weekends and holidays. Overall, this position is a stepping stone for those looking to build a career in retail management, providing the necessary training and support to succeed.

Responsibilities

• Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
• Anticipate staffing needs, talent plan and recruit - both long and short term
• Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities
• Engage in consistent and meaningful development conversations throughout the critical touch points with Team leaders
• Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
• Establish a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical behaviors
• Understand business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas
• Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest
• Create a scheduling plan in partnership with your Team Leaders based off of monthly and weekly business workload and guest traffic
• Plan, manage and follow-up on organizational and operational change
• Demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment
• As a key carrier, follow all safe and secure training and processes
• Address store needs (emergency, regulatory visits, etc.)
• All other duties based on business needs

Requirements

• 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently and with a team

Nice-to-haves

• Experience in retail management or leadership roles
• Familiarity with guest service principles
• Ability to work in a fast-paced environment
• Experience with team development and training

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance
• 401(k) plan
• Employee discount
• Short term and long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation