Target - Glen Allen, VA

posted about 2 months ago

Full-time - Entry Level
Glen Allen, VA
General Merchandise Retailers

About the position

As an Executive Team Leader (Assistant Store Manager) at Target, you will play a crucial role in creating a guest-obsessed culture that prioritizes the guest experience while achieving store sales goals. This entry-level position, starting in Summer 2025, offers a unique opportunity to develop your leadership skills in a dynamic retail environment. You will be responsible for managing a team of hourly team members and leaders, ensuring that they are well-trained and equipped to deliver exceptional service to our guests. Your role will involve setting and planning departmental workloads to support business priorities, as well as engaging in meaningful development conversations with your team to foster a culture of continuous learning and improvement. In this position, you will anticipate staffing needs and talent plan for both the short and long term, ensuring that your team is prepared to meet the demands of the business. You will also be responsible for creating a positive team culture by personalizing recognition and appreciation for your team members, reinforcing critical guest service behaviors, and establishing clear expectations for performance management. Your ability to understand business reporting and guest insights will be essential in identifying opportunity areas and troubleshooting any issues that arise. A typical day as an Executive Team Leader will include responding to guest concerns, creating scheduling plans in partnership with your Team Leaders, and managing organizational changes. You will also be expected to demonstrate a commitment to ethical conduct, safety, and compliance, leading your team to uphold these values. This role is not just about managing tasks; it’s about leading a team to create memorable experiences for our guests and ensuring that they leave the store feeling valued and appreciated.

Responsibilities

  • Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
  • Anticipate staffing needs, talent plan and recruit - both long and short term
  • Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities
  • Engage in consistent and meaningful development conversations throughout the critical touch points with Team leaders
  • Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
  • Establish a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical behaviors
  • Understand business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas
  • Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest
  • Create a scheduling plan in partnership with your Team Leaders based off of monthly and weekly business workload and guest traffic
  • Plan, manage and follow-up on organizational and operational change
  • Demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment
  • As a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.)
  • All other duties based on business needs

Requirements

  • 4 year degree or equivalent experience
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Manage conflict, lead and hold others accountable
  • Relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Learn and adapt to current technology needs
  • Manage workload and prioritize tasks independently and with a team

Benefits

  • Comprehensive health benefits including medical, vision, dental, and life insurance
  • 401(k) plan
  • Employee discount
  • Short term disability
  • Long term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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