Target - Chester, VA

posted about 2 months ago

Full-time - Entry Level
Chester, VA
General Merchandise Retailers

About the position

As an Executive Team Leader (Assistant Store Manager) at Target, you will play a crucial role in creating a guest-obsessed culture that prioritizes the guest experience while delivering on store sales goals. This entry-level position, starting in Summer 2025, offers a unique opportunity to develop your leadership skills in a dynamic retail environment. You will be responsible for managing a team of hourly team members and leaders, ensuring that they are well-trained and equipped to provide exceptional service to our guests. Your day-to-day responsibilities will include anticipating staffing needs, engaging in meaningful development conversations with team leaders, and creating a scheduling plan that aligns with business priorities and guest traffic. In this role, you will also be expected to establish a culture of accountability through clear expectations and performance management. You will utilize business reporting and guest insights to identify and address opportunity areas, ensuring that your team is supported in delivering a positive shopping experience. As a key carrier, you will follow all safety and security training processes, addressing any store needs that arise, including emergency situations and regulatory visits. Your leadership will be instrumental in fostering a positive team culture that emphasizes ethical conduct, safety, and compliance. Target is committed to investing in your growth and development as a leader. You will gain knowledge of guest service fundamentals, retail business operations, and team management strategies. This position is ideal for individuals who thrive in a fast-paced, energetic environment and are passionate about providing exceptional service to guests. If you are looking for a role that offers variety and the opportunity to make a meaningful impact, this could be the perfect fit for you.

Responsibilities

  • Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
  • Anticipate staffing needs, talent plan and recruit - both long and short term
  • Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities
  • Engage in consistent and meaningful development conversations throughout the critical touch points with Team leaders
  • Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
  • Establish a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical behaviors
  • Understand business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas
  • Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest
  • Create a scheduling plan in partnership with your Team Leaders based off of monthly and weekly business workload and guest traffic
  • Plan, manage and follow-up on organizational and operational change
  • Demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment
  • As a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.)
  • All other duties based on business needs

Requirements

  • 4 year degree or equivalent experience
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Manage conflict, lead and hold others accountable
  • Relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Learn and adapt to current technology needs
  • Manage workload and prioritize tasks independently and with a team

Nice-to-haves

  • Experience in retail management
  • Knowledge of guest service fundamentals
  • Skills in guest engagement, problem solving and resolution

Benefits

  • Comprehensive health benefits including medical, vision, dental, and life insurance
  • 401(k) plan
  • Employee discount
  • Short term and long term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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