Executive Team Leader, General Merchandise and Food Sales (Assistant Manager) - New Orleans, LA

$60,000 - $120,000/Yr

Target - Harvey, LA

Full-time - Entry Level

Harvey, LA

General Merchandise Retailers

About the position

As an Executive Team Leader for General Merchandise and Food Sales at Target, you will play a pivotal role in driving store sales and ensuring a guest-first culture within your team. This position is designed for individuals who thrive in a dynamic environment and are passionate about delivering exceptional service to guests. You will be responsible for managing various operational aspects of the store, including inventory management, pricing, and promotional strategies, while also leading a team of experts in operations and efficiency. Your leadership will be crucial in creating a culture centered around food safety and guest satisfaction, ensuring that all products are in stock, fresh, and accurately priced. In this role, you will utilize your knowledge of retail business fundamentals to analyze department sales trends and guest shopping patterns, allowing you to develop effective strategies that align with business priorities. You will oversee the Food & Beverage and Food Service operations, ensuring compliance with food safety standards and delivering a fresh experience to guests. Regular check-ins with your team will be essential to ensure task completion and to foster a culture of accountability and performance management. Your day-to-day responsibilities will include managing the workload planning for your team, driving fulfillment sales, and assessing the competition to leverage insights that will enhance the guest experience. You will also be expected to work a flexible schedule that meets the needs of the business, which may include early mornings, evenings, and weekends. This position offers a unique opportunity to develop your leadership skills while contributing to the overall success of the store and enhancing the shopping experience for all guests.

Responsibilities

• Drive total store sales and understand your role in sales growth.
• Manage Food & Beverage, food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas of the store.
• Manage a team of experts in operations, accuracy, and efficiency.
• Enable efficient delivery to guests by leading pick, pack, and ship fulfillment work.
• Develop a strategy and utilize workload planning tools to complete all scheduled workload ensuring guest readiness at all times.
• Conduct regular check-ins with your team to ensure completion of tasks and workload.
• Manage all GM backroom and sales floor areas, reviewing reporting to identify gaps and develop a plan to resolve.
• Oversee GM Team Leaders' workload planning including transitions, revisions, and sales plans for all GM areas.
• Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently.
• Drive a culture centered in food safety; train, validate, and coach team to deliver proper execution on all food safety standards and cleaning routines.
• Lead an efficient operation to fund the sales culture.
• Oversee Food & Beverage Team Leader's workload planning including transitions, revisions, sales plans, sampling, and promotions.
• Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals.
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for guests.
• Work a schedule that aligns to guest and business needs, including early morning, evening, overnight shifts, and weekends.
• Manage a consistent experience for guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest.
• Assess all GM and Food & Beverage backroom and sales floor areas, walking Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve.
• Plan, lead, and follow-up on organizational and operational change.
• Anticipate and identify changes in unique store trends.
• Develop and coach your team to elevate their skills and expertise.
• Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train your team; anticipate staffing needs, talent plan, and recruit - both long and short term.
• Provide service and a shopping experience that meets the needs of the guest.
• Demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable to this commitment.
• Follow all safe and secure training and processes as a key carrier.
• Address store needs (emergency, regulatory visits, etc.).
• Perform all other duties based on business needs.

Requirements

• 4 year degree or equivalent experience.
• Strong interest and knowledge of the Food & Beverage business.
• Strong interpersonal and communication skills.
• Strong business acumen.
• Comfortable dealing with ambiguity.
• Ability to manage conflict, lead, and hold others accountable.
• Ability to relate well with and interact with all levels of the organization.
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis.
• Ability to learn and adapt to current technology needs.
• Ability to manage workload and prioritize tasks independently.

Nice-to-haves

• Experience in retail management or leadership roles.
• Knowledge of guest service fundamentals and experience building and managing a guest-first culture.
• Experience in setting and planning department workload to support business priorities.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k) retirement plan.
• Employee discount program.
• Short-term and long-term disability insurance.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.