Executive Team Leader GM Sales (Assistant Manager General Merchandise) - Rochester N., MN

$60,000 - $120,000/Yr

Target - Rochester, MN

Full-time - Entry Level

Rochester, MN

General Merchandise Retailers

About the position

As an Executive Team Leader GM Sales (Assistant Manager General Merchandise) at Target, you will play a crucial role in driving total store sales and ensuring a guest-first culture within your team. This position is designed for individuals who thrive in a dynamic and energetic environment, where no two days are the same. You will be responsible for managing a team that executes various operational processes, including inbound and outbound logistics, inventory management, and promotional signing for all General Merchandise areas of the store. Your leadership will be pivotal in creating a culture that prioritizes guest experience and drives sales growth. In this role, you will leverage your knowledge of retail business fundamentals, including department sales trends and guest shopping patterns, to develop strategies that align with business priorities. You will be expected to manage a team of hourly team members and leaders, ensuring that they are equipped to meet sales goals and deliver exceptional service. Your responsibilities will also include conducting regular check-ins with your team, managing workload planning, and overseeing the execution of operational changes to enhance efficiency and accuracy. You will be tasked with anticipating staffing needs, recruiting talent, and fostering a culture of accountability and ethical conduct. As a key carrier, you will follow all safety and security protocols, addressing any store needs that arise. This position requires a flexible work schedule, including nights, weekends, and holidays, to meet the demands of the business and ensure that your team is always guest-ready.

Responsibilities

• Drive total store sales and understand your role in sales growth.
• Manage a team that executes inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all GM areas of the store.
• Manage a team of experts in operations, accuracy and efficiency.
• Enable efficient delivery to guests by leading pick, pack and ship fulfillment work (if applicable).
• Create a guest-obsessed culture and lead your team to prioritize the guest experience and deliver on store sales goals.
• Develop a strategy and utilize workload planning tools to complete all scheduled workload ensuring guest readiness at all times.
• Create a scheduling plan in partnership with team leaders based on monthly and weekly business workload and guest traffic.
• Conduct regular check-ins with your team to ensure completion of tasks and workload.
• Manage all GM backroom and sales floor areas, review reporting to identify gaps and develop a plan to resolve.
• Oversee Team Leaders workload planning including transitions, revisions and sales plans for all GM areas.
• Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently and deliver on each guest promise time.
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for guests.
• Plan, manage and follow-up on organizational and operational change.
• Anticipate and identify changes in unique store trends.
• Develop and coach Team Leaders to elevate the skills and expertise of the team.
• Establish a culture of accountability through clear expectations and performance management.
• Anticipate staffing needs, talent plan and recruit - both long and short term.
• Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment.
• As a key carrier, follow all safe and secure training and processes.
• Address store needs (emergency, regulatory visits, etc.).
• Perform all other duties based on business needs.

Requirements

• 4 year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Strong business acumen.
• Comfortable dealing with ambiguity.
• Ability to manage conflict, lead and hold others accountable.
• Ability to relate well with and interact with all levels of the organization.
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis.
• Ability to learn and adapt to current technology needs.
• Ability to manage workload and prioritize tasks independently.

Nice-to-haves

• Experience in retail management or leadership roles.
• Knowledge of guest service fundamentals and experience building a guest-first culture.
• Experience in recruiting, selecting and talent management of hourly team members and leaders.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k) plan.
• Employee discount program.
• Short term and long term disability insurance.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.