Executive Team Leader Human Resources (Assistant Manager HR) - North Houston, TX

$60,000 - $120,000/Yr

Target - Spring, TX

Full-time - Mid Level

Spring, TX

General Merchandise Retailers

About the position

As the Executive Team Leader Human Resources at Target, you will play a pivotal role in shaping the HR strategies that support our mission of delivering exceptional guest experiences. This position is designed for individuals who are passionate about leading teams and fostering a culture of inclusivity and engagement. You will be responsible for managing a team of HR Experts and Team Leaders, ensuring that they are equipped to support the store's operational needs while also championing diversity and inclusion initiatives. Your role will involve spending significant time on the sales floor, collaborating with peers, and directly influencing the business's success through effective HR practices. In this dynamic environment, you will lead efforts to create a service culture that prioritizes guest satisfaction. This includes modeling and training your team to meet service standards, driving total store sales, and understanding how your area contributes to overall profitability. You will also be tasked with planning and executing organizational changes, anticipating store trends, and leveraging guest insights to enhance the shopping experience. Your leadership will be crucial in building a team that is committed to continuous learning and development, ensuring that all team members feel valued and included. Your responsibilities will extend to engaging with the local community, promoting Target's initiatives, and fostering relationships that address local needs. You will also play a key role in developing leaders within the store, ensuring they are equipped to uphold a guest-centric culture. By establishing clear expectations and performance management practices, you will create a culture of accountability and ethical conduct within your team. Overall, this position is about driving change, supporting your team, and ensuring that Target remains a place where both team members and guests feel welcome and valued.

Responsibilities

• Lead and create a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• Drive total store sales, understand your role in sales growth and how your area and team contribute to and impact total store profitability
• Plan, lead and follow-up on organizational and operational change
• Anticipate and identify changes in unique store trends
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Champion a culture where teams love to work and guests love to shop; recognize guest-service behaviors and reward outstanding performance
• Build teams that are committed to continuous learning through ongoing observations and reinforcement of guest-service and sales behaviors
• Support the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team members
• Engage and educate store team on Target's community initiatives
• Build relationships that are important to the store's community to address the most pressing local needs
• Leverage gift card and volunteer accounts to enhance brand awareness and engage team in volunteerism
• Take an active role in the development of leaders to be champions of a guest-centric culture
• Lead an open-door culture where team members feel heard and issues are quickly resolved
• Support leadership with creating schedules that fit both the guest and team members needs by teaching leaders the importance of understanding their team members scheduling desires
• Decrease fluctuations within team member schedules by developing a store staffing strategy that enables store leaders to increase predictability within their current team members hours and identify when external staffing is needed
• Leverage your expertise to guide all store leaders in hiring and onboarding the talent with the right skills and experiences for their team by understanding guests' and business needs
• Develop a team of HR Experts and Team Leaders (if applicable) who serve the total store team by solving problems, removing roadblocks and engaging each team member in a way that connects them to Target's purpose
• Effectively plan and manage all team operational and cyclical programs related to culture, pay and rewards and benefits to maximize team member engagement and minimize business disruption
• Develop and coach your team leaders to elevate the skills and expertise of the team
• Establish a culture of accountability through clear expectations and performance management
• Provide service and a shopping experience that meets the needs of the guest
• Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
• As a key carrier, follow all safe and secure training and processes
• Address store needs (emergency, regulatory visits, etc.)
• All other duties based on business needs

Requirements

• 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently

Nice-to-haves

• Experience in retail management
• Knowledge of HR best practices and employment laws
• Ability to analyze financial reports and data

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance
• 401(k) plan
• Employee discount
• Short term and long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation