Executive Vice President of Operations

Homeless Empowerment Program - Clearwater, FL

Full-time - Senior

Clearwater, FL

About the position

The Executive Vice President (EVP) at the Homeless Empowerment Program (HEP) is a key leadership role focused on strategic development and coordination of programs within the organization. The EVP will work closely with the President & CEO and other senior leaders to achieve organizational objectives, ensuring effective service delivery to residents and stakeholders while managing multiple departments.

Responsibilities

• Provide right hand support to the President & CEO and offer feedback on organizational matters.
• Collaborate with HEP Executive Leadership to support the strategic plan and fulfill the organization's mission.
• Select, supervise, train, evaluate, and manage staff across multiple departments, including Vice Presidents, Directors, and Managers.
• Oversee day-to-day campus operations with a focus on high-level strategic oversight.
• Maintain consistent and respectful service delivery for residents, staff, and key constituents.
• Ensure agency participation in required audits and provide necessary documentation for successful outcomes.
• Assist in planning and implementing policies and procedures for program improvements in partnership with the CEO.
• Build and maintain relationships with local government, social service, medical, and mental health providers, as well as community agencies and third-party partners.
• Review and manage MOUs, agreements, contracts, and policies, ensuring successful follow-through.
• Produce and provide required reports for monthly board committee meetings.
• Ensure accurate and timely collection of statistical data for operations and report to compliance staff and stakeholders.
• Participate in budget planning, evaluate costs, track expenses, and identify cost-saving opportunities.
• Represent the organization on industry committees and leadership boards for advocacy and knowledge sharing.
• Manage crisis and emergency situations as they arise, maintaining confidentiality and professionalism.

Requirements

• Minimum of a bachelor's degree in business management, Non-Profit Management, Social Services, or Human Services.
• Minimum of ten years' previous experience in management.
• Prior experience working directly with the homeless and/or very low-income population.
• Thorough understanding of relevant service delivery concepts such as government housing and Veteran Administration.
• Ability to work independently and as part of a team, interacting positively with a wide range of individuals.
• Sensitivity to the cultural diversity of clients, staff, and stakeholders.
• Comfortable with public speaking.
• Proficient in Microsoft Office Suite, especially Excel.
• Ability to adapt to change easily under various circumstances.
• Working knowledge of reading contracts, agreements, and negotiations.
• Direct experience in overseeing building and grounds maintenance is strongly preferred.
• Ability to read blueprints and provide oversight of renovations and new construction is preferred.
• Excellent verbal and written communication skills.
• Must pass background check Levels 1 and 2, drug, alcohol, and DOT physical screenings.
• Possess a clean, valid Florida Driver's License.
• Ability to lift up to 35 lbs.

Nice-to-haves

• Direct experience in providing oversight of building and grounds maintenance.
• Ability to read blueprints and provide general oversight of renovations and new construction.