Experience of Care Coach - Manager
Ochsner Health•New Orleans, LA
434d•Remote
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About The Position
The Patient Advocate position at Ochsner Health focuses on educating patients, patient advocates, and healthcare providers about methods for assessing, addressing, and reducing patient grievances and complaints. The role serves as the administrator of the patient advocacy program, collaborating with providers to enhance patient satisfaction and experience, while ensuring compliance with regulatory guidelines. This position involves analyzing patient satisfaction data and providing training to staff on best practices to improve customer satisfaction.
