Experienced Accounts Receivable Specialist

About the position

Bear Robotics is at the forefront of automated hospitality solutions, pioneering AI-driven autonomous robots. We're seeking a Senior Accounts Receivable Specialist to take ownership of the US and EMEA AR function within our growing, fast-paced robotics company. This role goes beyond day-to-day processing-you'll help optimize our billing operations, drive improvements in collections, and act as a key liaison between Finance, Sales, and Operations. If you're a proactive problem-solver with deep AR experience and a passion for working in a tech-forward, scaling environment, we'd love to have you on board.

Responsibilities

• Manage the end-to-end accounts receivable process, including billing, payment application, collections, and reconciliations
• Lead the preparation and issuance of complex or high-volume invoices
• Review contracts and sales agreements to ensure billing accuracy and alignment with terms
• Monitor aging reports, proactively follow up on overdue accounts, and lead escalation efforts for collections
• Partner cross-functionally with Sales, Customer Success, and Operations to resolve billing disputes and improve customer experience
• Analyze customer account trends to identify risks and recommend credit or payment term adjustments
• Own AR-related month-end and quarter-end close activities, including journal entries and reconciliations
• Drive improvements in AR processes, systems, and reporting to support scalability as the business grows
• Build global scalable AR processes partnering with US, EMEA and APAC team members
• Work with and manage outside collections agents

Requirements

• Bachelor's degree in accounting, Finance, or a related field
• 4+ years of experience in Accounts Receivable
• Experience in a technology-driven or hardware-focused company (robotics, manufacturing, or SaaS + hardware is a plus)
• Proficiency with ERP systems (e.g. NetSuite) and advanced Excel skills
• Strong knowledge of collections, credit risk, and contract-based billing
• Excellent organizational and communication skills, with a customer-first mindset
• Ability to thrive in a fast-moving, startup or scale-up environment

Nice-to-haves

• Familiarity with revenue recognition (ASC 606) and how it impacts billing
• Experience working with cross-border customers and multi-currency AR
• Exposure to Salesforce or CRM tools as part of the billing workflow
• Experience in finance transformation with the goal of achieving operational excellence