Cbd American Shaman - Kansas City, MO

posted 7 months ago

Full-time - Mid Level
Kansas City, MO
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

CBD American Shaman is seeking an experienced Accounts Receivable Specialist with a background in fulfillment and manufacturing Accounts Payable to join our finance team. The ideal candidate will be detail-oriented, organized, and possess strong analytical skills to manage accounts receivable processes efficiently while leveraging their knowledge of fulfillment and manufacturing accounts payable. This role is crucial in ensuring that the accounts receivable processes are handled with precision and that customer relationships are maintained effectively. The successful candidate will be responsible for generating invoices, monitoring accounts for timely payments, and reconciling accounts to ensure accuracy. Additionally, the role involves investigating billing discrepancies and maintaining accurate records of all transactions. The Accounts Receivable Specialist will also play a key role in customer relationship management, requiring excellent communication skills to address inquiries and resolve payment discrepancies. The position demands a proactive approach to cash application, where the specialist will process incoming payments and reconcile cash receipts regularly. Reporting and analysis are also significant components of this role, as the specialist will prepare and analyze accounts receivable aging reports and generate monthly financial reports related to accounts receivable performance. Moreover, the role includes identifying opportunities for process improvements to streamline accounts receivable procedures and enhance efficiency. Collaboration with cross-functional teams is essential to implement changes and best practices. The specialist will also leverage their knowledge of fulfillment and manufacturing accounts payable processes to provide support and assist in resolving any cross-functional issues related to accounts receivable and payable processes.

Responsibilities

  • Generate and send out invoices to customers in a timely manner.
  • Monitor accounts to ensure timely payments and follow up on overdue invoices.
  • Reconcile accounts receivable ledger to ensure accuracy.
  • Investigate and resolve billing discrepancies or disputes.
  • Maintain accurate records and documentation of all transactions.
  • Communicate with customers to address inquiries, resolve payment discrepancies, and negotiate payment terms if necessary.
  • Provide excellent customer service while maintaining a professional demeanor.
  • Process incoming payments and accurately apply them to customer accounts.
  • Reconcile cash receipts and deposits regularly.
  • Prepare and analyze accounts receivable aging reports to identify delinquent accounts and implement collection strategies.
  • Generate monthly financial reports related to accounts receivable performance.
  • Identify opportunities for process improvements to streamline accounts receivable procedures and enhance efficiency.
  • Collaborate with cross-functional teams to implement changes and best practices.
  • Leverage knowledge of fulfillment and manufacturing accounts payable processes to provide support and collaboration with relevant teams.
  • Assist in resolving any cross-functional issues related to accounts receivable and payable processes.

Requirements

  • Proven experience in accounts receivable management, preferably in a fulfillment and manufacturing environment.
  • Strong analytical skills and attention to detail.
  • Excellent organizational skills and ability to manage multiple tasks effectively.
  • Proficient in accounting software and Microsoft Excel.
  • Strong communication and customer service skills.

Nice-to-haves

  • Experience with accounts payable processes in a manufacturing setting.
  • Knowledge of financial reporting and analysis.
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