Intersolutions - Fort Worth, TX

posted 4 months ago

Full-time - Entry Level
Fort Worth, TX
Administrative and Support Services

About the position

As an Experienced Apartment Leasing Agent at InterSolutions, you will play a crucial role in providing exceptional customer service to both current and prospective residents. This position is designed for property management professionals who are eager to advance their careers in the multifamily industry. You will be responsible for greeting prospective residents, conducting tours, and assessing their housing needs and preferences. Your ability to close leads will be essential in achieving leasing goals. In addition to customer interaction, you will accurately prepare and assist new residents with all necessary leasing paperwork, including lease move-in packets, applications, lease agreements, and conducting employment and credit checks. You will also be responsible for collecting security deposits, rent, and any other charges associated with resident move-ins. Clear communication of lease and community policies to both new and current residents will be a key part of your role. Following up with leads and prospects who did not lease will be part of your responsibilities, as well as ensuring that apartments are move-in ready by conducting inspections and making any necessary last-minute touches. You will also be expected to seek out new residents through creative marketing techniques and manage the lease renewal process. Timely responses to all calls, emails, and site visits will be crucial in maintaining a high level of service and satisfaction among residents.

Responsibilities

  • Greet prospective residents and give tours while determining housing needs, preferences, and close leads
  • Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks)
  • Collect security deposits, rent and any other charges associated with resident move-ins
  • Communicate all lease and community policies to new and current residents
  • Follow up with all leads and prospects that did not lease
  • Ensure apartments are move-in ready by inspecting, and adding last minute touches when appropriate
  • Seek out new residents with creative marketing techniques
  • Manage the lease renewal process
  • Respond timely to all calls, emails, and site visits

Requirements

  • Ability to communicate effectively both in writing and verbally
  • Basic computer knowledge including Microsoft Word, Outlook, Excel and exposure to social media
  • Knowledge of leasing software a plus including Yardi, Blue Moon, Onesite, MRI, etc.
  • Ability to work weekends as required

Benefits

  • Online hiring and interview process
  • Paid training
  • Referral bonus for referring friends
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