Intersolutions - Des Moines, IA

posted 4 months ago

Full-time - Entry Level
Des Moines, IA
Administrative and Support Services

About the position

As an Experienced Apartment Leasing Agent at InterSolutions, you will play a crucial role in the property management sector, focusing on providing exceptional customer service to both current and prospective residents. This position is designed for individuals who are looking to advance their careers in the multifamily industry, offering invaluable experience and opportunities for career coaching. You will be part of a dynamic team that values adaptability and a spirited approach to leasing. The role involves engaging with potential residents, understanding their housing needs, and guiding them through the leasing process. You will also be responsible for ensuring that apartments are move-in ready and managing the lease renewal process. This position reports directly to the property manager, ensuring that you have the support needed to excel in your role.

Responsibilities

  • Greet prospective residents and give tours while determining housing needs, preferences, and close leads
  • Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks)
  • Collect security deposits, rent and any other charges associated with resident move-ins
  • Communicate all lease and community policies to new and current residents
  • Follow up with all leads and prospects that did not lease
  • Ensure apartments are move-in ready by inspecting, and adding last minute touches when appropriate
  • Seek out new residents with creative marketing techniques
  • Manage the lease renewal process
  • Respond timely to all calls, emails, and site visits

Requirements

  • Ability to communicate effectively both in writing and verbally
  • Basic computer knowledge including Microsoft Word, Outlook, Excel and exposure to social media
  • Knowledge of leasing software a plus including Yardi, Blue Moon, Onesite, MRI, etc.
  • Ability to work weekends as required

Benefits

  • Online hiring and interview process
  • Paid training
  • Referral bonus for referring friends
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