Experienced Automotive F&I Manager

Moyer Nissan - Wernersville, PA

Full-time - Mid Level

Wernersville, PA

About the position

The Experienced Automotive F&I Manager at Moyer Nissan is responsible for ensuring customer satisfaction during financial transactions and informing customers of their rights. This role involves selling add-on products and services to enhance transaction value while securing Renault Financial Services products. The position emphasizes the importance of building strong customer relationships and maintaining compliance with relevant laws.

Responsibilities

• Oversee financial transactions at the dealership, including closing deals and securing add-on products and services to maximize customer satisfaction.
• Generate and present financial offers to customers, ensuring the customer understands their rights and obligations.
• Build relationships with customers in order to foster a strong customer service experience.
• Monitor and report customer satisfaction metrics.
• Ensure compliance with all state and federal laws regarding F&I.
• Manage customer data effectively.

Requirements

• Positive, outgoing, energetic attitude.
• Proven experience in the automotive sales industry and F&I.
• Ability to meet and exceed goals.
• Maintain a high customer satisfaction index.
• Available to work flexible hours and weekends.
• Excellent verbal, written and interpersonal communication skills.
• Good organizational skills and attention to detail.
• Willing to submit a pre-employment background check and drug screen.

Benefits

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off
• Paid training