Moyer Nissan - Wernersville, PA
posted 4 months ago
At Moyer Nissan, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Moyer Nissan is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. The Experienced Automotive F&I Manager is responsible for ensuring that customers of our dealership are satisfied with their transactions and informed of their rights. They will sell add-on products and services to customers in order to increase the value of their transactions while helping to secure Renault Financial Services products. The F&I Manager will oversee financial transactions at the dealership, including closing deals and securing add-on products and services to maximize customer satisfaction. This role requires generating and presenting financial offers to customers, ensuring that they understand their rights and obligations. Building relationships with customers is essential to foster a strong customer service experience, and the F&I Manager will also monitor and report customer satisfaction metrics. Compliance with all state and federal laws regarding F&I is a critical aspect of this position, along with effective management of customer data.