P4 Automotive - Columbus, IN

posted 3 days ago

Full-time - Mid Level
Columbus, IN
Motor Vehicle and Parts Dealers

About the position

The F&I Specialist at Columbus Auto Group plays a crucial role in facilitating the financing and insurance processes for customers purchasing vehicles. This position is centered around assisting customers in securing suitable financing options and presenting various vehicle protection products to enhance their ownership experience. The role requires building strong customer relationships, providing expert financial guidance, and ensuring compliance with regulatory requirements.

Responsibilities

  • Evaluate customers' creditworthiness and financial history to determine appropriate financing options.
  • Collaborate with lending institutions to secure competitive financing approvals for customers.
  • Present financing terms, interest rates, and payment options clearly, addressing customer questions or concerns.
  • Introduce and explain vehicle protection products such as extended warranties, service contracts, GAP insurance, and tire protection.
  • Assist customers in selecting the best protection products to suit their needs and budget.
  • Ensure all finance and insurance paperwork is accurately completed, adhering to legal and regulatory standards.
  • Verify the accuracy of financial documents, contracts, and disclosures before obtaining customer signatures.
  • Stay informed about changes in state and federal laws pertaining to automotive finance and insurance.
  • Establish a positive and trustworthy relationship with customers, providing a personalized experience.
  • Address customer concerns and inquiries related to financing, insurance, and protection products promptly.
  • Collaborate closely with the sales team to identify potential financing and insurance opportunities during the sales process.
  • Work with the finance manager and other team members to streamline processes and optimize the F&I department's efficiency.

Requirements

  • Experience in automotive finance and insurance processes.
  • Strong understanding of credit evaluation and financing options.
  • Excellent communication and interpersonal skills.
  • Ability to build strong customer relationships and provide exceptional service.
  • Knowledge of legal and regulatory standards in automotive finance and insurance.

Nice-to-haves

  • Previous experience in a dealership environment.
  • Familiarity with vehicle protection products and their benefits.
  • Sales experience in finance or insurance.

Benefits

  • Valued and appreciated work environment.
  • Opportunities for professional growth and development.
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