Experienced Commercial Door Technician

$52,000 - $89,211/Yr

Vortex Industries - Indianapolis, IN

Full-time - Mid Level

Indianapolis, IN

Specialty Trade Contractors

About the position

Vortex Doors, recognized as America's premier commercial and industrial door repair company, is on the lookout for a dedicated and experienced Commercial Door Technician. This role is pivotal in ensuring the installation, repair, and maintenance of a wide range of doors, docks, and associated hardware, all while adhering to safety and efficiency standards. Candidates should possess a minimum of 4 years of experience in the door industry, showcasing a strong mechanical aptitude and a commitment to quality workmanship. The technician will be responsible for troubleshooting and resolving various door-related issues, ensuring that all installations comply with safety and building code regulations. The position offers a dynamic work environment with a variety of service calls, allowing technicians to apply their skills in real-world scenarios while providing excellent customer service. Vortex Doors prides itself on its industry-leading training programs, which equip technicians with the necessary skills to excel in their roles and advance their careers. The company fosters a positive work culture, emphasizing safety, recognition, and rewards for hard work. Technicians will also have access to comprehensive benefits, including health insurance, 401(k) matching, and paid holidays, making this an attractive opportunity for skilled professionals in the field.

Responsibilities

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components.
• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently.
• Communicate with customers offering cost-effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company's unsurpassed quality standards.

Requirements

• Excellent mechanical and technical skills.
• Physically able to move items weighing 50 lbs. or higher.
• Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time and proficient operating power tools.
• Possess interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent problem-solving and troubleshooting skills.
• Ability to relay information in a fast-paced environment.
• Ability to be persuasive with customers when necessary.
• Attention to detail and a commitment to quality workmanship.
• Reliable and self-motivated.
• High school diploma or equivalent.
• 4+ years' experience in the commercial door service industry.
• AAADM certified a plus.
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Knowledge of computers.

Nice-to-haves

• Desire to learn welding and willingness to undergo training.

Benefits

• 401(k) matching
• Health insurance
• Paid holidays
• Company provided uniform
• Tools provided
• Annual boot allowance
• Use of company vehicle for service visits
• Vacation/Sick program.