Experienced Community Association Manager (Condos & HOAs)

$78,250 - $78,250/Yr

Association Management Co. - Redmond, WA

Full-time - Mid Level

Remote - Redmond, WA

Real Estate

About the position

The Community Association Manager will oversee a portfolio of condominium and homeowners associations, ensuring effective management and communication with residents. This role involves day-to-day operations, maintenance coordination, budget preparation, and administrative tasks, all while utilizing innovative technology to enhance service delivery.

Responsibilities

• Manage day-to-day operations of all communities in the portfolio.
• Handle homeowner inquiries and concerns via email, phone, text, or website/app.
• Coordinate routine maintenance with vendors and contractors.
• Obtain quotes and proposals from vendors.
• Process and manage complaints from residents.
• Prepare and send communications and notices to residents through various channels.
• Conduct on-site visits and inspections of communities.
• Respond to phone calls and address resident needs.
• Handle projects and tasks as assigned.
• Prepare budgets for community associations.
• Attend Board, Annual, and Budget meetings, often in the evenings.
• Perform other administrative tasks such as uploading documents and preparing reports.

Requirements

• 2 years of experience in property management.
• Valid driver's license with reliable transportation.
• Excellent customer service skills.
• Strong organizational skills.
• Ability to multitask and work independently or as part of a team.
• Excellent written and oral communication skills.
• Proficient in technology and willing to learn new tools.

Nice-to-haves

• CAI Designations (minimum CMCA, AMS preferred).
• Experience with Appfolio, Asana, Homewisedocs, and Ring Central.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Flexible schedule