Experienced Front Desk/Administrative Assistant

$37,440 - $45,760/Yr

Restorative Health Solutions - Edina, MN

Part-time - Entry Level

Edina, MN

Ambulatory Health Care Services

About the position

The Experienced Front Desk/Administrative Assistant will play a crucial role in providing exceptional customer service in a fast-paced clinic environment. This part-time position involves managing patient interactions, scheduling appointments, and maintaining accurate records, all while ensuring a welcoming atmosphere for patients and staff alike.

Responsibilities

• Answer all incoming calls and schedule patient appointments.
• Check patients in and out from appointments.
• Maintain efficient and accurate data within the practice management software system.
• Track patient emails and/or phone calls for the Doctors and assist with follow-up communication as needed.
• Enter all lab orders and explain test instructions to patients.
• Manage daily patient recalls for scheduling and/or retest orders.
• Package and ship supplement orders for patients/customers.
• Unpack and organize incoming product orders from vendors.
• Keep accurate inventory counts for supplements and submit orders as needed.

Requirements

• Experience as a receptionist or administrative assistant in a healthcare setting.
• High school diploma or GED.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Nice-to-haves

• Experience with practice management software.
• Knowledge of functional medicine or healthcare practices.

Benefits

• Employee discount
• Paid holidays
• Paid time off