Restorative Health Solutions - Edina, MN

posted 7 days ago

Part-time - Entry Level
Edina, MN
Ambulatory Health Care Services

About the position

The Experienced Front Desk/Administrative Assistant will play a crucial role in providing exceptional customer service in a fast-paced clinic environment. This part-time position involves managing patient interactions, scheduling appointments, and maintaining accurate records, all while ensuring a welcoming atmosphere for patients and staff alike.

Responsibilities

  • Answer all incoming calls and schedule patient appointments.
  • Check patients in and out from appointments.
  • Maintain efficient and accurate data within the practice management software system.
  • Track patient emails and/or phone calls for the Doctors and assist with follow-up communication as needed.
  • Enter all lab orders and explain test instructions to patients.
  • Manage daily patient recalls for scheduling and/or retest orders.
  • Package and ship supplement orders for patients/customers.
  • Unpack and organize incoming product orders from vendors.
  • Keep accurate inventory counts for supplements and submit orders as needed.

Requirements

  • Experience as a receptionist or administrative assistant in a healthcare setting.
  • High school diploma or GED.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.

Nice-to-haves

  • Experience with practice management software.
  • Knowledge of functional medicine or healthcare practices.

Benefits

  • Employee discount
  • Paid holidays
  • Paid time off
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