Experienced Front Desk Coordinator
$20,800 - $31,200/Yr
Dogtopia of Cypress - Cypress, TX
posted about 1 month ago
Part-time,Full-time - Entry Level
Onsite - Cypress, TX
About the position
The Front Desk Coordinator at Dogtopia is responsible for managing the front desk operations, providing excellent customer service, and ensuring a welcoming environment for all guests. This role requires strong communication skills, the ability to multitask, and a passion for working with dogs. The coordinator will handle various administrative tasks, greet customers, and assist with sales and billing processes.
Responsibilities
- Data entry and creating pet parent charts
- Greeting all customers that walk in or out of Dogtopia
- Managing staffing call-outs and replacement shifts
- Processing payments and billing
- Understanding and promoting Dogtopia's retail items
- Participating and leading topics in team meetings
Requirements
- Experience as a front desk coordinator, receptionist, sales associate, or hostess
- Ability to spend up to 100% of work time standing
- Strong customer service skills
- Ability to work flexible days and hours, including holidays and weekends
- Ability to make/take phone calls while assisting customers
Nice-to-haves
- Detail-oriented
- Quick thinker
- Emotionally intelligent
- Outgoing and enthusiastic
- Strong multitasker
- Excellent communicator
Benefits
- Employee discount
- Raises with performance in as little as 2 weeks
