EXPERIENCED Front Desk Receptionist (MEDICAL)

$37,440 - $37,440/Yr

Murrieta Valley Surgery Associates - Wildomar, CA

Full-time - Entry Level

Wildomar, CA

Ambulatory Health Care Services

About the position

Murrieta Valley Surgery Associates is seeking an experienced Front Desk Receptionist to join our busy surgical practice. This full-time position is essential for ensuring a smooth and welcoming experience for our patients. The Front Desk Receptionist will be responsible for greeting patients as they arrive, answering phone calls, checking insurance eligibility, and submitting authorization requests. The role requires a friendly demeanor and the ability to handle multiple tasks efficiently in a fast-paced environment. The ideal candidate will have previous experience in a medical office setting, demonstrating a strong understanding of patient interactions and administrative duties. This position is located in Wildomar, CA, but may also involve interactions with our other locations in Temecula and Hemet. The work schedule is Monday through Friday, with an 8-hour shift each day.

Responsibilities

• Greet patients upon arrival and provide a welcoming atmosphere.
• Answer phone calls and respond to inquiries in a professional manner.
• Check insurance eligibility for patients and assist with any related questions.
• Submit authorization requests to insurance companies as needed.
• Maintain patient records and ensure all information is accurate and up-to-date.
• Coordinate with medical staff to ensure smooth patient flow and scheduling.
• Assist with administrative tasks as required to support the office operations.

Requirements

• Bilingual (preferred) to effectively communicate with a diverse patient population.
• Previous experience in a medical office setting is required.
• Familiarity with NextGen software is a plus.
• Strong communication skills, both verbal and written.
• Ability to work well in a team environment and support colleagues.

Nice-to-haves

• Experience with insurance verification processes.
• Knowledge of medical terminology.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance
• Retirement plan