Experienced General Sales Manager

About the position

The Experienced General Sales Manager will oversee the sales team at a luxury brand dealership in the Western suburbs of Chicago. This role requires a proven track record in automotive sales management, particularly within luxury brands, and involves managing the entire sales process, from recruiting and training staff to ensuring customer satisfaction during vehicle purchases.

Responsibilities

• Meet monthly forecast for sales volume and sufficient gross to meet profit objectives.
• Create and organize all sales activities for the New Car Sales department.
• Recruit, hire and develop a retail sales force.
• Establish a positive relationship with customers by getting involved at the beginning.
• Maintain vehicle inventory and days' supply.
• Ensure that salespeople are informed of all new inventory and current advertising efforts, including rebates and incentives.
• Appraise all incoming used vehicles.
• Enthusiastically assist salespeople in customer interactions.
• Enhance customer satisfaction during the entire purchase experience.
• Supervise new car sales associates to ensure individual and department sales quotas are met.
• Partner with the Financial Services Department to develop and coordinate best practices for the most efficient and effective sales approach.
• Assist new car sales associates in closing sales as needed.
• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

Requirements

• 5 or more years of previous experience in Automotive Sales Management.
• Automotive Luxury brand experience is preferred.
• Proficient at operating a personal computer including Microsoft Office: Email, Excel and Word.
• Ability to work independently and be self-motivated.
• A desire to work in a commission, performance-based environment.
• Valid driver license and a good driving record.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Opportunities for advancement