Harley-Davidson - Saint Augustine, FL

posted 12 days ago

Full-time - Entry Level
Saint Augustine, FL
Transportation Equipment Manufacturing

About the position

The Motor Vehicle Sales Associate is responsible for driving sales of new and used motorcycles at Adamec Harley-Davidson. This role involves engaging with customers, utilizing a structured sales process, and collaborating with the sales team to meet sales objectives. The associate will also promote additional products and services, ensuring a comprehensive customer experience while maintaining dealership standards.

Responsibilities

  • Model the values and guiding principles of the dealership.
  • Work with the Sales Manager and team to meet monthly and annual sales objectives.
  • Greet each customer using the 'CUSTOM' sales process.
  • Communicate, cultivate, and document customer activity using the CRM.
  • Work to attain new and used vehicle sales quotas as agreed upon with the sales manager.
  • Cross-sell additional parts, accessories, HOG memberships, F&I products, warranty & service contracts.
  • Maintain profit margin objectives for all vehicle sales.
  • Ensure timely and proper completion of all paperwork.
  • Handle warranty items efficiently, including tagging and proper storage.
  • Introduce new customers to service, parts, general merchandise, and F&I department personnel.
  • Present product features, benefits, and advantages over competing brands to customers.
  • Participate in training related to the dealership, customer service, and sales.
  • Support and promote the Help Sell and Motorcycle Referral programs.
  • Act as an Ambassador for the dealership and the Harley-Davidson brand.

Requirements

  • High school diploma or equivalent.
  • Knowledge and experience in a sales environment, particularly with the Harley-Davidson brand.
  • Excellent communication skills and demonstrated closing skills.
  • Flexibility to meet seasonal demands and events.
  • Valid driver license with motorcycle endorsement and a clean driving record.
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