Fur And P.A.W.S - Houston, TX
posted 4 months ago
Fur Paws LLC, located in Houston, TX, is seeking an experienced receptionist to join our dedicated team of 13 individuals. The receptionist will play a crucial role in managing the front desk operations, ensuring a smooth and efficient workflow during their shifts. This position requires a self-driven, motivated, and engaged individual who can handle various responsibilities while providing excellent customer service to our clients and their pets. The receptionist will be the first point of contact for clients, and as such, must embody the values and professionalism of Fur Paws LLC. The receptionist will be responsible for answering phones, receiving and discharging dogs, and charging clients for goods and services. They will also manage appointment scheduling and cancellations, supervise kennel attendants, and provide information about our services and products to clients. Additionally, the receptionist will be tasked with managing the schedules of groomers, organizing daily grooming appointments, and confirming appointments and pick-ups. Handling client complaints and ensuring that all necessary information regarding the care and grooming of dogs is collected and accurately recorded will also be part of their duties. At the end of each shift, the receptionist will check the cleaning done by groomers and kennel attendants to ensure that our facility maintains high standards of cleanliness and care.