H&R Block - Austin, TX

posted about 2 months ago

Part-time - Mid Level
Remote - Austin, TX
10,001+ employees
Professional, Scientific, and Technical Services

About the position

This seasonal position at H&R Block requires experienced tax preparers to assist clients with their tax needs during the busy tax season. The role is based in Austin, TX, specifically at the Riverside location, and involves working directly with clients to prepare their tax returns. Tax returns handled in this position will range from medium to difficult complexity, and candidates who can perform business tax returns are highly encouraged to apply. The job demands a commitment of at least 20 hours per week during the tax season, with the potential for 30 to 40 hours or more during peak times. It is important to note that this is not a remote position, and candidates must be available to work two weekends per month during the tax season. Additionally, the role requires closing two days per week during this period. As a tax professional, you will conduct face-to-face tax interviews with clients, as well as utilize virtual tools such as video, phone, chat, and email to communicate effectively. You will be responsible for preparing complete and accurate tax returns, generating business growth, increasing client retention, and offering additional products and services. Providing IRS audit support and mentoring teammates are also key aspects of this role. H&R Block prides itself on its commitment to client service, having been in the industry for over 60 years, and aims to inspire confidence in clients and communities alike. Candidates must possess a minimum of three years of tax experience with a tax preparation company, as preparing personal taxes will not qualify for this position. The pay rate is dependent on experience and demand for specific office locations, with a range of $24.99 to $25.00 per hour. H&R Block offers advanced tax training to ensure that you are equipped to succeed in this role, and the company values the growth of client relationships year after year.

Responsibilities

  • Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email
  • Prepare complete and accurate tax returns
  • Generate business growth and increase client retention
  • Offer additional products and services to clients
  • Provide clients with IRS audit support
  • Mentor and support teammates

Requirements

  • Minimum of three years of tax experience for a tax preparation company
  • Experience in accounting, finance, bookkeeping, or tax
  • Experience completing individual returns
  • Comfort working with virtual tools - video, phone, and chat

Nice-to-haves

  • Bachelor's degree in accounting or related field
  • CPA or Enrolled Agent certification
  • Experience completing complex returns (individual, trust, partnership)
  • 5+ years of experience in accounting, finance, bookkeeping, or tax
  • Experience conducting virtual tax interviews
  • Tax planning and audit support experience
  • Sales and/or marketing experience

Benefits

  • Health insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Prescription drug insurance
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