Expert Business Operations Specialist

$173,000 - $173,000/Yr

PG&E - San Ramon, CA

Full-time - Entry Level

Hybrid - San Ramon, CA

Utilities

About the position

The Expert Business Operations Specialist plays a crucial role in supporting the operational needs of the PG&E Academy. This position focuses on identifying and implementing process improvements, managing communications, coordinating training, and developing resources and tools to enhance business procedures. The role requires a proactive approach in a fast-paced environment, ensuring continuous improvement and operational excellence.

Responsibilities

• Manage communications within the department and across functions.
• Develop internal work procedures and initiate process improvements.
• Assist management with key department initiatives such as system development and training campaigns.
• Act as a liaison between various departments and cross-functional teams.
• Influence decisions by providing recommendations for changes that align with company goals and cost-effectiveness.
• Conduct research and data analysis; compile and prepare reports for upper management.
• Utilize system and personnel resources to address inquiries from internal business partners.
• Serve as a subject matter expert, providing information and direction through various delivery channels.
• Develop and manage training programs to enhance knowledge and job skills.
• Participate in cross-functional teams to drive initiatives.
• Apply advanced knowledge to manage department functions and address complex issues.
• Review and provide feedback on project deliverables, ensuring quality control.
• Collaborate with Directors and Managers to implement organization-wide initiatives.
• Manage budget expenditures as required.
• Provide direction and coaching to team members, potentially serving as a team lead.

Requirements

• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent experience.
• 8 years of job-related experience.
• Valid California driver's license.

Nice-to-haves

• Graduate degree in a job-related discipline or equivalent experience.

Benefits

• Hybrid work environment allowing for remote work and flexibility.
• Competitive salary range based on experience and location.