PG&E - Oakland, CA

posted 20 days ago

Full-time - Mid Level
Hybrid - Oakland, CA
Utilities

About the position

The Expert Clean Energy Transportation Program Manager will lead the operational support and management of clean energy transportation programs at PG&E, focusing on the adoption of clean vehicles in California. This role involves overseeing the Salesforce platform for infrastructure programs, ensuring effective communication between CET members and the IT team, and supporting various projects within the Program Management Office (PMO). The position requires a proactive approach to problem-solving, strong communication skills, and the ability to work independently and collaboratively.

Responsibilities

  • Gather requirements from CET stakeholders & coordinate solution discovery with IT
  • Maintain existing CET infrastructure programs in Salesforce & other systems
  • Proactively engage business users utilizing Salesforce, update training documentation & process workflows, and seek continuous improvement by gathering user feedback
  • Track status of defects, facilitate issue resolution, prioritize cases, and communicate resolution timelines to CET stakeholders
  • Guide UAT (user acceptance testing) of new products & features
  • Inform decision-making on product delivery and document key takeaways
  • Support other members of the CET PMO as new projects and workstreams arise

Requirements

  • Bachelors Degree or equivalent experience
  • Job-related experience, 8 years

Nice-to-haves

  • Experience with appropriate software tools, primarily Salesforce, SAP, and Primavera P6 (or similar CRM, asset management, and scheduling tools)
  • Excellent oral and written communication skills
  • Proficiency in Excel and the ability to develop reports
  • Ability to communicate findings and recommendations to various levels of management
  • Ability to work in a team environment and support fellow team members
  • Takes initiative and can work independently with minimal direction

Benefits

  • Discretionary incentive compensation programs
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