Tista Science And Technology Corporation - Potomac, MD
posted 4 months ago
As an Expert Developer at TISTA Science and Technology Corporation, you will play a pivotal role in enhancing the operational capabilities of our clients through advanced ServiceNow development. This position is designed for a highly skilled individual who is not only proficient in technical development but also possesses a deep understanding of predictive intelligence and its application within customer environments. Your expertise will be instrumental in designing, building, and customizing ServiceNow applications and services that align with industry best practices, including ITIL, SPM/ITBM, CSM, and ITSM. In this role, you will be responsible for developing and implementing solutions on the ServiceNow platform, ensuring that they meet the specific needs of our clients. You will engage in software and application configuration across various technical areas, including self-help services such as portals, workspaces, service catalogs, and virtual agent interactions. Your ability to write clear and concise technical documentation will be essential, as will your skills in developing integrations between ServiceNow and other systems using REST and SOAP APIs. Collaboration is key in this position, as you will work closely with other developers to maintain code quality and adhere to best practices. You will also be tasked with analyzing business requirements, developing technical requirements, and designing application modules and workflows. Your contributions will directly impact customer relationship management and the overall success of the solutions we provide.