Xylem - Orlando, FL
posted 5 months ago
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is looking for a Field Service Technician to report to our Orlando location and service our water treatment equipment at customer sites in the surrounding area. The Field Service Technician will be responsible for the installation, service, and maintenance of our water purification equipment, utilizing a company service vehicle, within our Light Industries Division. Equipment specific training will be provided. Previous technical/mechanical/plumbing experience is especially encouraged. The role involves performing installations, start-ups, tests, troubleshooting, repairs, maintenance, and sanitizations to various high purity water treatment equipment including Multimedia Filters, Carbon Beds, Water Softeners, Reverse Osmosis, Nano Filtration, Continuous Deionization, Ultraviolet Sterilization, and Final Filtration systems. In addition, the technician will be responsible for the installation and maintenance of three phase and single phase pumps, including replacing mechanical seals. The ability to read and interpret P&IDs and complete complex PVC and CPVC piping projects is essential, as well as reading and interpreting Electrical Wiring Diagrams for low voltage wiring of associated components. The technician will also provide semi-complex training to customers on products and services, document all installations, inspections, maintenance, and repair work, and maintain an adequate inventory of replacement parts and tools required for service. Providing excellent customer service while identifying sales opportunities for new equipment, expendables, or service contracts is a key aspect of the role. The technician will follow an after-hours on-call schedule and respond to all problems in an appropriate and timely manner to minimize the customer's downtime. Coordination with customers to schedule service and installations, as well as maintaining the company service truck and a clean driving record, are also part of the job responsibilities.