External Mortgage Loan Officer

Vantage Credit Union - Saint Charles, MO

Full-time - Mid Level

Saint Charles, MO

Credit Intermediation and Related Activities

About the position

As an External Mortgage Loan Officer at Vantage Credit Union, you will play a crucial role in assisting members with their residential mortgage applications. Your primary responsibility will be to interview members to gather all necessary information and data required for the mortgage process. This involves performing a preliminary analysis of mortgage applications to ensure that members qualify for the loan based on the information provided at the time of application. You will also be responsible for preparing and sending initial disclosures to members, ensuring compliance with government regulations and keeping them informed throughout the process. In addition to these core responsibilities, you will need to be well-versed in underwriting criteria and pricing, as well as familiar with FNMA and FHLMC underwriting guidelines. Networking with external business referral partners will be essential for generating leads, and you will be expected to call on a provided trigger leads list daily to maximize your outreach and effectiveness in the role. The position requires a strong knowledge base, as you will need to possess at least five years of increasingly responsible experience in mortgage lending, along with familiarity with loan origination functions. You should also be knowledgeable about all credit union services and have the ability to cross-sell these services to members. Retaining and expanding relationships with external business partners for referral sources will be a key aspect of your role, ensuring a steady flow of potential clients. To succeed in this position, you must demonstrate excellent oral, written, and listening skills, as well as the ability to handle pressure and effectively communicate with personnel at all levels. You will need to manage multiple projects simultaneously while satisfying required objectives, all while providing courteous service to the membership. Compliance with the federal Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) is mandatory, and you will need to maintain professional state-licensing requirements. A college degree in a business-related field or equivalent experience in mortgage lending is required, along with experience using Encompass software. Attendance at credit union industry seminars, workshops, and conventions is also expected.

Responsibilities

• Interview members applying for residential mortgages to collect all pertinent information/data.
• Perform preliminary analysis of mortgage applications to ensure member qualification for loans.
• Prepare and send initial disclosures to members to meet government regulations.
• Be knowledgeable of underwriting criteria and pricing, as well as FNMA and FHLMC underwriting guidelines.
• Network with external business referral partners to generate leads.
• Call on provided trigger leads list daily.

Requirements

• Five years of increasingly responsible experience in mortgage lending.
• Familiarity with loan origination functions.
• Knowledge of all credit union services and ability to cross-sell them to members.
• Ability to retain and expand external business partners for referral sources.
• Excellent oral, written, and listening skills.
• Ability to handle pressure and effectively communicate with all levels of personnel.
• Ability to manage several projects simultaneously and satisfy required objectives.
• Professional state-licensing requirements as per the SAFE Act.
• A college degree in a business-related field or equivalent experience in mortgage lending.

Nice-to-haves

• Experience with Encompass software is highly recommended.
• Attendance at credit union industry seminars, workshops, and conventions.