F&I Manager

$80,000 - $150,000/Yr

Monroe Dodge-chrysler - Monroe, MI

Full-time - Mid Level

Monroe, MI

Motor Vehicle and Parts Dealers

About the position

The Finance Manager at Monroe Dodge Chrysler Inc. is responsible for arranging vehicle financing options and presenting customers with aftermarket products. This role emphasizes providing world-class customer service and maintaining strong relationships with lenders and clients. The position offers a positive, team-oriented work environment where employee contributions are recognized and rewarded.

Responsibilities

• Explain features, advantages, and benefits regarding options best suited for clients.
• Process loan, tag and title, and miscellaneous documents efficiently.
• Maintain great lender relationships.
• Meet dealership sales goals.
• Maintain high Customer Satisfaction Index scores.
• Perform at industry standards for insurance product sales.
• Assist client advisors in closing automotive transactions.
• Perform daily follow-up on active and prior customers.
• Clearly explain all aspects of a customer's purchase ensuring 100% satisfaction.
• Engage in business development and be a team player to strive for referrals and repeat business.

Requirements

• Previous experience as a Sales and/or Finance & Insurance professional.
• Strong ability to multi-task with excellent attention to detail.
• Leadership experience and proven ability to manage staff.
• Solid Microsoft Office skills and advanced level of experience with accounting software.
• CDK software experience preferred but not required.
• Excellent communication and organizational skills.
• Professional, well-groomed appearance and demeanor.
• Stable work history.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid holidays